Register Here to Apply for Jobs or Post Jobs. X

Apply for Jobs Online - Employer Profile

Company / Business Name: OAMPI
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since 2006. OAM is experienced in designing, implementing and managing critical business processes and call center solutions for Clients around the world from its Makati, Philippine operations centers.
Open Access Marketing’s Clients come from all over, and include companies in the Energy, Education, Internet, Healthcare, and IT industries. We can serve clients in multiple languages including English, French, Italian, Spanish, Japanese, Korean and Chinese and provide support for various business and knowledge processes.
Employment Areas: Customer Service; Gaming; IT/Tech; Language/Multilingual; Online; Sales; Support/Help Desk; Telecommunications; Translation
Office Address: 11th F ADP Building, Glorietta 2, Corporate Center, Makati City, Philippines (beside Landmark)
City: Makati
Country: Philippines
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. Polish Translator/ContentModerator Job in

Makati - Philippines

Customer Service, Support/Help Desk
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Italian business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Polish Translator/ContentModerator Job

Posted by OAMPI
over one month ago 2. Polish Customer Service Representative Job in

Makati - Philippines

Customer Service, Language/Multilingual
About the Company - Open Access Marketing has been providing business process and call center outsourcing solutions to a host of...
Skills Needed: Job Requirements:
Able to read and write the designated language (AT LEAST BASIC to advance)
Must be very detail-oriented and organized
Can work under pressure with tight timelines
Must be willing to work in Ayala Avenue, Makati (business district)
Can start immediately
View this Job

Polish Customer Service Representative Job

Posted by OAMPI
over one month ago 3. German Non-voice CSR Job in

Philippines

Customer Service, Language/Multilingual
Position: German Customer Service Representative (non - voice) - About the Company - Open Access Marketing has been providing business...
Skills Needed: Able to read and write German fluently
View this Job

German Non-voice CSR Job

Posted by OAMPI
over one month ago 4. Spanish/ Portuguese/ German/ French Desk Agent Job in

Makati - Philippines

Customer Service, Support/Help Desk
Position: Spanish/ Portuguese/ German/ French Support Desk Agent - Open Access Marketing has been providing business process and call...
Skills Needed: Basic Qualifications:

• Associates, or Bachelor’s degree preferred, or equivalent years of related experience
• Accountable, ethical, good decision-making ability
• Strong written and verbal English and Spanish/ Portuguese/ German/ French communication skills required
• Good computer skills and ability to multitask
• Interest in Sales and in Crypto-currencies is a plus
View this Job

Spanish/ Portuguese/ German/ French Desk Agent Job

Posted by OAMPI
over one month ago 5. Arabic/Hindi Content Moderator/ Translator Job in

Makati - Philippines

Customer Service, Translation
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Hindi/Arabic business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Arabic/Hindi Content Moderator/ Translator Job

Posted by OAMPI
over one month ago 6. German/French/Italian/Spanish/ Portuguese/Indonesian Content Moderator/Translator Job in

Makati - Philippines

Customer Service, Translation
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Hindi/Arabic business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

German/French/Italian/Spanish/ Portuguese/Indonesian Content Moderator/Translator Job

Posted by OAMPI
over one month ago 7. Dutch/Polish Gaming Job in

Makati - Philippines

Customer Service, Gaming
Position: Dutch/Polish Gaming Support - Open Access Marketing has been providing business process and call center outsourcing solutions to...
Skills Needed: Job Requirement:
• Proficient in both English and assigned languages and be able to fully understand players’ requests.
• Service attitude: customer support attitude is important. They should never be rude to customers.
• Hardworking and intelligent: be able to learn the game quickly and improve the quality based on feedback given.
• Fluent in both written and spoken English and Polish languages
• Willing to work in Makati, Philippines (Manila)
View this Job

Dutch/Polish Gaming Job

Posted by OAMPI
over one month ago 8. French Customer Service Representative Job in

Makati - Philippines

Customer Service, Language/Multilingual
PURE NON - VOICE - The account is a digital health startup based in Zurich, Switzerland and San Francisco, California. We believe that...
Skills Needed: Able to read, write and speak French proficiently
View this Job

French Customer Service Representative Job

Posted by OAMPI
over one month ago 9. Thai Technical Support Job in

Makati - Philippines

Customer Service, Support/Help Desk
About the Company - Open Access Marketing has been providing business process and call center outsourcing solutions to a host of...
Skills Needed: Requirements:
• Fluent in both English and language of expertise
• Willing to start ASAP
• At least HS graduate
• Willing to work in Makati
• W/ technical/programming/IT background

Responsibilities:
• Excellent Communication - for voice, email & chat support. Also possess good listening skills to understand customer query and post qualitative queries to customers.
• Receive customer calls, log issues, analyses configurations, application and system log files to determine the cause of issues (when needed) and escalate to next level of support.
• Maintain accountability for an issue until the same is resolved.
• Ability to learn and logically work through problems to determine their cause and how they can be resolved.
• Report errors/bugs to Product Support team.
• Provide consulting for customers on procedural issues and queries including quick solution for already known & documented issues
• Share knowledge & best practices with the team.
• Delivery of valuable content for Product Support Knowledge Base.
• Contribute to Technical Knowledge Database.
• Proper transition process of all business-critical occurrences to peers in other locations across the globe.
• Participate in weekend support coverage as per roster planned globally.
• Should be ok for Shifts on rotational basis
• Continually develop expertise on new releases and product as demanded by business environment.
View this Job

Thai Technical Support Job

Posted by OAMPI
over one month ago 10. Korean Customer Service Representative Job in

Makati - Philippines

Customer Service, Support/Help Desk
About the Company - Open Access Marketing has been providing business process and call center outsourcing solutions to a host of...
Skills Needed: Requirements:
• Fluent in both English and language of expertise
• Willing to start ASAP
• At least HS graduate
• Willing to work in Makati, Philippines


Responsibilities:
• Excellent Communication - for voice, email & chat support. Also possess good listening skills to understand customer query and post qualitative queries to customers.
• Receive customer calls, log issues, analyses configurations, application and system log files to determine the cause of issues (when needed) and escalate to next level of support.
• Maintain accountability for an issue until the same is resolved.
• Ability to learn and logically work through problems to determine their cause and how they can be resolved.
• Report errors/bugs to Product Support team.
• Provide consulting for customers on procedural issues and queries including quick solution for already known & documented issues
• Share knowledge & best practices with the team.
• Delivery of valuable content for Product Support Knowledge Base.
• Contribute to Technical Knowledge Database.
• Proper transition process of all business-critical occurrences to peers in other locations across the globe.
• Participate in weekend support coverage as per roster planned globally.
• Should be ok for Shifts on rotational basis
• Continually develop expertise on new releases and product as demanded by business environment.
View this Job

Korean Customer Service Representative Job

Posted by OAMPI
over one month ago 11. Customer Service Job in

Makati - Philippines

Customer Service, Support/Help Desk
Mandarin Customer Service - About the Company - Open Access Marketing has been providing business process and call center outsourcing...
Skills Needed: Requirements:
• Has Knowledge/background in IT/trouble shooting/basic programming
• Fluent in both English and Mandarin business languages
• Willing to start ASAP and should be ok for Shifts on rotational basis
• At least HS graduate
• Willing to work in Makati, Philippines

Responsibilities:
• Receive customer calls, log issues, analyses configurations, application and system log files to determine the cause of issues (when needed) and escalate to next level of support.
• Maintain accountability for an issue until the same is resolved.
• Report errors/bugs to Product Support team.
• Provide consulting for customers on procedural issues and queries including quick solution for already known & documented issues
• Proper transition process of all business-critical occurrences to peers in other locations across the globe.
View this Job

Customer Service Job

Posted by OAMPI
over one month ago 12. Norwegian/Finnish/Hebrew Content Moderation Analyst Job in

Makati - Philippines

Customer Service, Telecommunications
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and assigned business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Norwegian/Finnish/Hebrew Content Moderation Analyst Job

Posted by OAMPI
over one month ago 13. Spanish Content Moderator Job in

Makati - Philippines

Customer Service, Telecommunications
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Japanese business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Spanish Content Moderator Job

Posted by OAMPI
over one month ago 14. Catalan Customer Service Representative Job in

Makati - Philippines

Customer Service, Support/Help Desk
About the Company - Open Access Marketing has been providing business process and call center outsourcing solutions to a host of...
Skills Needed: Core Functions
• Handle calls, emails and chats related to questions from representatives and members
• Connect and build rapport with representatives and members by actively listening, asking the right questions and offering solutions, while demonstrating a deep understanding of their concern
• Offer quality customer service on every call to surpass expectations
• Manage difficult situation to end every call in a positive manner


Requirements
• Fluent in the “Catalan” language both written and spoken
• Fluent in English language both written & spoken
• Available to work on a flexible schedule: 24/7 including holidays  
• Punctual and committed to work schedules
• Excellent active listening and communication skills
• Speak clearly and committed to exceed expectations
• Comfortable working in a call center environment (constant monitoring, pressure to perform, confinement to space, etc.)
• Strong computer skills and ability to navigate multiple software applications
• Able to multi-task
• Embrace change in a fast-paced, performance driven team
• Continuously seek for improvement opportunities
• Available to start ASAP
• Completed High School diploma or higher
• WILLING TO RELOCATE IN MANILA, PHILIPPINES
View this Job

Catalan Customer Service Representative Job

Posted by OAMPI
over one month ago 15. Hebrew Content Moderator/Translator Job in

Makati - Philippines

Customer Service, Translation
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Hebrew business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Hebrew Content Moderator/Translator Job

Posted by OAMPI
over one month ago 16. Spanish Content Moderation Analyst Job in

Makati - Philippines

Customer Service, Language/Multilingual
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirements:
• Able to read and write the designated language (at least intermediate to advance)
• Must be very detail-oriented and organized
• Can work under pressure with tight timelines
• Must be willing to work in Ayala Avenue, Makati (business district)
• Can start immediately
View this Job

Spanish Content Moderation Analyst Job

Posted by OAMPI
over one month ago 17. German Email Support Job in

Makati - Philippines

Customer Service, Online
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Things we look for include:

* Familiarity with iOS and Android devices
* Experience with Zendesk or similar help desk software
* Prior experience supporting an online community
* Prior editing experience and ability to clearly and simply communicate solutions
* Ability to empathize with users and create a positive user experience
* BS or BA degree in English, communications, marketing, or similar discipline showing a skill in content editing or moderation
View this Job

German Email Support Job

Posted by OAMPI
over one month ago 18. French Content Moderation Analyst Job in

Makati - Philippines

Customer Service, Online
The Agent will be responsible for moderating user - generated content based on Community Guidelines, in - depth web research, and email -...
Skills Needed: Skillset:
● Fluent in both English and French, (speaking, reading and writing)
● Quick learner and able to decipher complex information.
● Strong communication skills, both verbal and written.
● Excellent web research skills.
● Keen attention to detail.
● Working knowledge of MS Office applications.
● Ability to work with a sense of urgency.
● Good time-management skills.
● Ability to communicate effectively with people from diverse backgrounds and cultures.


Experience Required
● Previous hands-on knowledge of e-commerce projects.
● Comfort using Internet search engines like Google or Bing.
● Familiarity with software like MS Office, and comfortable adapting to and learning new software and web applications.
● Previous sales/ customer service experience is an added advantage
● Salesforce experience is a plus
View this Job

French Content Moderation Analyst Job

Posted by OAMPI
over one month ago 19. German Customer Service Representative Job in

Makati - Philippines

Customer Service, Language/Multilingual
The account is a digital health startup based in Zurich, Switzerland and San Francisco, California. We believe that women deserve a more...
Skills Needed: Core Requirements:
• Participate in daily scrums, weekly planning, and company-wide meetings.
• Show empathy, relate to our customers and provide excellent service.
• Native or business fluent English and language expertise (German / French / Spanish/Traditional Mandarin)
• Experience working in multi-channel support organization.
• Solid technical understanding and ability to solve technical problems.
• Previous experience preferred: Health Sciences, Healthcare, Caregiving, Medicine, Natural
View this Job

German Customer Service Representative Job

Posted by OAMPI
over one month ago 20. Financial Representative Job in

Makati - Philippines

Customer Service, IT/Tech
Position: Financial Support Representative - About the Company - Open Access Marketing has been providing business process and call...
Skills Needed: REQUIREMENTS:
• Strong customer focus and ability to manage and exceed clients’ expectations for
support.
• Excellent interpersonal skills and ability to work well within a team environment.
• Superior troubleshooting and analysis / resolution skills.
• Proven aptitude to learn complex technical and theoretical information quickly.
• Ability to prioritize and manage multiple complex issues and adapt to different
challenges and changing priorities.
• Excellent written and verbal communication skills in English, with a strong attention
to detail.
• Ability to understand and convey client business requirements to senior level
resources for escalation.
• Working knowledge of MS Windows, MS Office, system architecture and
environments.

Helpful and preferred:
A degree: MIS, computer science, other technical, economics, or finance.
Proficiency in SQL and basic Networking Systems
View this Job

Financial Representative Job

Posted by OAMPI
over one month ago 21. Technical Support Representative Job in

Makati - Philippines

Customer Service, IT/Tech
About the Company - Open Access Marketing has been providing business process and call center outsourcing solutions to a host of...
Skills Needed: REQUIREMENTS:
• Strong customer focus and ability to manage and exceed clients’ expectations for
support.
• Excellent interpersonal skills and ability to work well within a team environment.
• Superior troubleshooting and analysis / resolution skills.
• Proven aptitude to learn complex technical and theoretical information quickly.
• Ability to prioritize and manage multiple complex issues and adapt to different
challenges and changing priorities.
• Excellent written and verbal communication skills in English, with a strong attention
to detail.
• Ability to understand and convey client business requirements to senior level
resources for escalation.
• Working knowledge of MS Windows, MS Office, system architecture and
environments.

Helpful and preferred:
A degree: MIS, computer science, other technical, economics, or finance.
Proficiency in SQL and basic Networking Systems
View this Job

Technical Support Representative Job

Posted by OAMPI
over one month ago 22. Italian Customer Service Representative Job in

Makati - Philippines

Customer Service, Online
Position Summary: International Outsourcing Agent - The Agent will be responsible for moderating user - generated content based on...
Skills Needed: Skillset:
● Fluent in English and native-level Italian proficiency (speaking, reading and writing)
● Keen attention to detail
● Working knowledge of MS Office applications.
● Good time-management skills.
● Ability to communicate effectively with people from diverse backgrounds and cultures.

Experience Required:
● Previous sales/ customer service experience is an added advantage
● Can start immediately
View this Job

Italian Customer Service Representative Job

Posted by OAMPI
over one month ago 23. Japanese Content Moderator/Translator Job in

Makati - Philippines

Customer Service, Translation
Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since...
Skills Needed: Job Requirement:
• Fluent in both written and spoken English and Japanese business languages
• Preferably with at least six (6) months BPO experience (preferably in a customer service program)
• Able to read fast without missing important details and demonstrates high attention to details
• Inquisitive personality with good analytical skills and a critical thinker
• Willing to work in Makati, Philippines (Manila)
View this Job

Japanese Content Moderator/Translator Job

Posted by OAMPI
over one month ago 24. Nurse Job in

Makati - Philippines

Customer Service, Sales
Position: Company Nurse - About the Company - Open Access Marketing has been providing business process and call center outsourcing...
View this Job

Nurse Job

Posted by OAMPI
LOGIN Area - Jobsite