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Company / Business Name: Phocus Virtual Communications, LLC
It is our Mission to assist our clients by providing competent and courteous Independent Customer Service Professionals to service their callers. To supply agents that are committed to professionalism, privacy and compassion. While providing our agents with flexibility, freedom and support all while earning a dependable income from the comfort of their own homes.
Employment Areas: Customer Service; Support/Help Desk
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over 3 months ago 1. Virtual Customer Service Representive Job in

Montgomery - Alabama - USA

Customer Service, Support/Help Desk
Are you looking for a fast - paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We...
Skills Needed: Job Skills & Qualifications

Required
 
High school diploma or equivalent
Ability to comfortably sit for long periods of time
Attention to details
Strong interpersonal skills

Preferred
Ability to resolve conflict and de-escalate tense situations
Previous customer service experience
View this Job

Virtual Customer Service Representive Job

Posted by Phocus Virtual Communications, LLC
over 3 months ago 2. Inbound Help Desk Agents Job in

Dallas - Texas - USA

Customer Service, Support/Help Desk
We are looking for 15 Client Support Specialist to join our busy team! - Job Duties: - Taking incoming calls from clients - Providing...
Skills Needed: Requirements:

High School Diploma or GEES
A minimum of 6 month customer service experience (preferably in a call center environment)
Proficiency with Windows 7 & 10
Proficiency with Microsoft Office Suite
Punctual and continuous attendance is MANDATORY
Excellent communication and listening skills
A stable work history
View this Job

Inbound Help Desk Agents Job

Posted by Phocus Virtual Communications, LLC
over 3 months ago 3. Remote Inbound Help Desk Agents Job in

Killeen - Texas - USA

Customer Service, Support/Help Desk
We are looking for 15 Client Support Specialist to join our busy team! - Job Duties: - Taking incoming calls from clients - Providing...
Skills Needed: Requirements:

High School Diploma or GED
A minimum of 6 month customer service experience (preferably in a call center environment)
Proficiency with Windows 7 & 10
Proficiency with Microsoft Office Suite
Punctual and continuous attendance is MANDATORY
Excellent communication and listening skills
A stable work history
View this Job

Remote Inbound Help Desk Agents Job

Posted by Phocus Virtual Communications, LLC
over 3 months ago 4. Client Support Specialist Job in

Atlanta - Georgia - USA

Customer Service, Support/Help Desk
We are looking for 15 Client Support Specialist to join our busy team! - Job Duties: - Taking incoming calls from clients - Providing...
Skills Needed: Requirements:

High School Diploma or GED
A minimum of 6 month customer service experience (preferably in a call center environment)
Proficiency with Windows 7 & 10
Proficiency with Microsoft Office Suite
Punctual and continuous attendance is MANDATORY
Excellent communication and listening skills
A stable work history
Please submit your resume for immediate consideration.  All qualified applicants will be contacted.
View this Job

Client Support Specialist Job

Posted by Phocus Virtual Communications, LLC
over 3 months ago 5. Remote Customer Service Professional Job in

Miami - Florida - USA

Customer Service, Support/Help Desk
JOB FUNCTION: - Professionally and courteously handle inbound customer service calls in compliance with client policies and directives. -...
Skills Needed: QUALIFICATIONS: • Customer service experience preferably in a telemarketing/customer service environment • Flexible work schedule; must be able to work a minimum of 15 hours per week • Clear, professional, and positive verbal communication • Possess the ability to work independently • Possess basic computer skills • Must successfully complete company training • Meet background and drug screening requirements if applicable • Must be willing to learn and improve in all skill areas


SALES AND SERVICE SKILLS:
• Strong interpersonal skills • Ability to effectively manage time • Independent and self motivated • Excellent verbal and written communication skills • Excellent customer service skills and sales skills • Good analytical skills



TECHNICAL AND OFFICE REQUIREMENTS: • Must have or obtain a headset • Must have or obtain a basic dedicated landline • Must have or obtain cable high speed internet; dial up/satellite internet is not acceptable • Must have a quiet work space • A desktop or laptop computer with a separate monitor is recommended, Macs must have an Ethernet port and Boot Camp and a licensed version of Windows MUST be installed.

CSPs are hired as independent contractors and must sign an independent contractor agreement.
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Remote Customer Service Professional Job

Posted by Phocus Virtual Communications, LLC
over 3 months ago 6. Remote Customer Service Professional Job in

Phoenix - Arizona - USA

Customer Service, Support/Help Desk
Professionally and courteously handle inbound customer service calls in compliance with client policies and directives. - DUTIES AND...
Skills Needed: QUALIFICATIONS:
• Customer service experience preferably in a telemarketing/customer service environment • Flexible work schedule; must be able to work a minimum of 15 hours per week • Clear, professional, and positive verbal communication • Possess the ability to work independently • Possess basic computer skills • Must successfully complete company training • Meet background and drug screening requirements if applicable • Must be willing to learn and improve in all skill areas


SALES AND SERVICE SKILLS:
• Strong interpersonal skills • Ability to effectively manage time • Independent and self motivated • Excellent verbal and written communication skills • Excellent customer service skills and sales skills • Good analytical skills



TECHNICAL AND OFFICE REQUIREMENTS:
• Must have or obtain a headset • Must have or obtain a basic dedicated landline • Must have or obtain cable high speed internet; dial up/satellite internet is not acceptable • Must have a quiet work space • A desktop or laptop computer with a separate monitor is recommended, Macs must have an Ethernet port and Boot Camp and a licensed version of Windows MUST be installed (we can assist with installation)
View this Job

Remote Customer Service Professional Job

Posted by Phocus Virtual Communications, LLC