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Skills Needed: Essential:
• Fault Finding
• Use of manual and automated test equipment
• Hands-on experience
• Fault diagnosis

Skills Needed: • Minimum of BS in Computer Science or related technical field
• 7+ years of experience working as server engineer and manager
• Native speaker for understanding and recognizing utterances of Bixby based on the EU locale
• Strong software lifecycle management experience
• Strong project management skills with accountability for end-to-end delivery
• Excellent verbal and written communication skills. Understands how to deliver a message at all levels of an organization
• Experience and Knowledge using with application based on Java, Python, RestAPI, etc.
• Proven record of development or operation for shipping delightful products to customers
• Strong leadership qualities and the ability to build strong relationships with stakeholders

Skills Needed: Required Skills:

• Fluent (Polish or German or French or Swedish or Russian or Dutch) language knowledge and high level of English
• Excellent learning skills and high level of flexibility
• Exposure to Knowledge of Windows XP / Windows 7, Microsoft Office and Internet Explorer
• Excellent phone etiquettes and customer service skills
• Exposure to Hardware knowledge (Desktop and Laptop)
• Good analytical skills

Skills Needed: Required:
•           Fluent Dutch language knowledge and high level of English
•           Excellent learning skills and high level of flexibility
•           Exposure to Knowledge of Windows XP / Windows 7, Microsoft Office and Internet Explorer
•           Excellent phone etiquettes and customer service skills
•           Exposure to Hardware knowledge (Desktop and Laptop)
•           Good analytical skills

Skills Needed: KEY QUALIFICATIONS
• Minimum of BS in Computer Science or related technical field
• 7+ years of experience working as server engineer and manager
• Native speaker for understanding and recognizing utterances of Bixby based on the EU locale
• Strong software lifecycle management experience
• Strong project management skills with accountability for end-to-end delivery
• Excellent verbal and written communication skills. Understands how to deliver a message at all levels of an organization
• Experience and Knowledge using with application based on Java, Python, RestAPI, etc.
• Proven record of development or operation for shipping delightful products to customers
• Strong leadership qualities and the ability to build strong relationships with stakeholders

Skills Needed: Participate in Customer/Stakeholders meeting/discussion
• Liaise with product vendors, other support teams and third party support for issue resolution
• Handover support to offshore teams.
• Support Product patches and fixes with testing and deployment
• Coordinate and plan with Customer on Continuous Service improvement initiatives
• SPOC for Client on any support related escalations on store back office application
• Performs technical changes on cold fusion and SQL that are needed as minor enhancements

Skills Needed: Roles and Responsibilities
• Setting up customer accounts, process bills for residential customers, contact customer for missing information / to reschedule orders, process service turn on, service turn offs, transfer of service, meter relocation, credit handling, payment posting, general query.
• Access Customer’s support needs and handle/route accordingly.
• Use knowledge acquired during training and prior experience to resolve issues.
• Identify and provide input on unique or recurring customer problems.
• Ensure adnce to rules to resolve query.
• Setting up new customers & processing move outs / Billing for residential & commercial customers / Scheduling service requests for meter reads / Credit Handling / Payment Posting / Customer Complaints.
• Ensuring standard operating procedure is followed.
• Contacting customers to re-schedule missed appointments /missing customer information.
• Deliver excellent customer service and ensure customer satisfaction in transactions
• Handle inbound, and / or outbound, and / or non-voice transactions according to defined quality, standards, policies and procedures & Ensure accurate documentation of each transaction
• Attend to customer queries, concerns and complaints and provide first time call and / or transaction resolution
• Escalate transactions to proper parties following proper protocols
• Ensure compliance to all company policies and procedures
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured



Please find the below information
• New operating window is going to be 06:00 to 22:30 hours UK time – 7 days a week, including ALL Bank holidays; compensatory off will be given if they work on Bank holidays
• You are expected to work 5 days a week – 9 hour shift window (it includes 1 hr of break time); however t will be a roster that they would require to follow (frequency to be decided and communicated on a periodic basis post joining)
• The weekly offs will also be decided basis a roster and are subject to change periodically.

Skills Needed: Qualifications:
Required:
• Degree in Computer Science
• Pega Lead Systems Architect Certification
• Deep knowledge of Pega application design concepts, case design principles, and development best practices in building Pega applications
• 2+ years of experience as a Certified Lead Systems Architect building Pega applications with complex rule sets, business processes, case designs, and system interfaces
• Strong Technical Leadership and Consulting Skills
• Ability to solve the most common application requirements through deep understanding of Pega features and patterns
• Track record of successful Pega application implementations from scratch
• Strong design and implementation skills in an Agile development environment

Skills Needed: • Understanding IT delivery methodologies (ITIL, Agile, Lean, etc)
• Experience in RPA processes, including requirements gathering, solution designing, documentation and implementation using tools such as Automation Anywhere, Blue Prism, and UI path, etc
• Knowledge of business processes in various industries: finance, telecommunication, insurance, etc especially running these processes on ERP software like SAP,Oracle etc
• Exposure in the areas of Enterprise Architecture, customer digital experience, AI and machine learning will be beneficial
• Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines
• Demonstrates advanced programming /  configuration  /  analytical skills to achieve business and or technical requirements
• Excellent written and verbal communication skills
• Strong ability to work independently within a team environment
• Able to work independently to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts
• Skilled in automating business processes using RPA technologies

Skills Needed: - +3 years of IT experience.
- Experience with on boarding application to a Cloud Infrastructure (example - AWS)
- Agile (Scrum/Kanban)
- Cloud Infrastructure (AWS)
- Configuration Management
- CI/CD

Skills Needed: Description:
1. As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenence/Testing) You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product.
2. You are responsible for functional/technical track of a project.

Skills Needed: Nice to Have:-
•             Knowledge on PLM
•             Experience or knowledge of SAP Hana

Skills Needed: Name of the position:  PreSales Specialist– Presales and Solutions
Location: Budapest,Hungary
Required:
• Economics or Business degree is desirable
• Good knowledge of MS Office tools (Word, Excel and PowerPoint)
• 1-3 years of experience in outsourcing business
• Presentable infront of clients
• Flexibility towards ad hoc tasks
• Demonstrated ability to work independently and as a team player
• Ability to work with different cultures

Skills Needed: Roles and Responsibilities
• Setting up customer accounts, process bills for residential customers, contact customer for missing information / to reschedule orders, process service turn on, service turn offs, transfer of service, meter relocation, credit handling, payment posting, general query.
• Access Customer’s support needs and handle/route accordingly.
• Use knowledge acquired during training and prior experience to resolve issues.
• Identify and provide input on unique or recurring customer problems.
• Ensure adherence to rules to resolve query.
• Setting up new customers & processing move outs / Billing for residential & commercial customers / Scheduling service requests for meter reads / Credit Handling / Payment Posting / Customer Complaints.
• Ensuring standard operating procedure is followed.
• Contacting customers to re-schedule missed appointments /missing customer information.
• Deliver excellent customer service and ensure customer satisfaction in transactions
• Handle inbound, and / or outbound, and / or non-voice transactions according to defined quality, standards, policies and procedures & Ensure accurate documentation of each transaction
• Attend to customer queries, concerns and complaints and provide first time call and / or transaction resolution
• Escalate transactions to proper parties following proper protocols
• Ensure compliance to all company policies and procedures
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured