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Company / Business Name: Pole To Win
Pole To Win (PTW) is the premier global provider of outsourced quality assurance, engineering, customer experience, translation, localization, interactive voice
Employment Areas: Administrative/Clerical; Customer Service/Help Desk; Entertainment/Gaming; Freelance; Language/Bilingual; Management
Office Address: 745 toa payoh lorong 5
City: Toa Payoh
ZIP / Post Code: 319455
Country: Singapore
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over 3 months ago 1. Customer Support Executive/Japanese Job in

Singapore

Customer Service/Help Desk, Language/Bilingual
Position: Customer Support Executive (Japanese) - RESPONSIBILITIES - • Provide customer support and technical issue resolution (within...
Skills Needed: REQUIREMENTS
• Prior experience in call-center or customer service related roles.
• Language proficiency in both English and Japanese (JLPT N3 and above or an equivalent level) in order to liaise with Japanese-speaking associates.
• Able to work on weekends and public holidays on a fixed schedule.
• Possess customer-focused with appropriate urgency to suit operational demands.
• Good time management and work organizational skills.
• Meticulous team player with a results-driven personality.
• Proficient in MS Office. Exposure in any CRM tools or systems is highly advantageous.
• Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support.
• Able to solve and analyze information accurately with appropriate speed and guidelines.
• Those without relevant experience (possess interest in customer service or gaming) may be considered as well.

Customer Support Executive/Japanese Job

Posted by Pole To Win
View this Job
over 3 months ago 2. Customer Support Executive/Turkish Job in

Kuala Lumpur - Malaysia

Customer Service/Help Desk, Language/Bilingual
Position: Customer Support Executive (Turkish) - RESPONSIBILITIES - • Provide customer support and technical issue resolution via email,...
Skills Needed: Requirements
• Able to work on weekends and public holidays based on shift roster schedule.

• Fluency in verbal and written communication skills in English & Turkish (due to the need to handle queries and incoming tickets in these languages)

• Possess customer-focused mindset and able to troubleshoot PC/console issues via multiple channels such as email, chat, phone.

• Appreciation of games is advantageous.

• Meticulous team player with a results-driven personality.

• Equipped with appropriate urgency to suit operational demands.

Customer Support Executive/Turkish Job

Posted by Pole To Win
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over 3 months ago 3. Customer Support Executive/Traditional Chinese Job in

Kuala Lumpur - Malaysia

Customer Service/Help Desk, Language/Bilingual
Position: Customer Support Executive (Traditional Chinese) - RESPONSIBILITIES - • Providing customer support and technical issue...
Skills Needed: REQUIREMENTS
• English (fluent), Mandarin (fluent, native)
• Requires to work on weekends and public holidays with a fixed schedule.
• Strong in both written and communicating in English and Mandarin - in order to liaise with Mandarin speaking associates
• Ability to deliver excellent customer service quality utilizing soft skills
• Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support
• Ability to solve and analyze information accurately with appropriate speed and guidelines
• Team player
• Those with strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience

Customer Support Executive/Traditional Chinese Job

Posted by Pole To Win
View this Job
over 3 months ago 4. Customer Support Executive/Bahasa Indonesia Speaker Job in

Kuala Lumpur - Malaysia

Customer Service/Help Desk, Language/Bilingual
Position: Customer Support Executive (Bahasa Indonesia Speaker) - RESPONSIBILITIES - • Providing customer support and technical issue...
Skills Needed: REQUIREMENTS
• English (fluent), Bahasa Indonesia (fluent, native)
• Requires to work on weekends and public holidays with a fixed schedule.
• Strong in both written and communicating in English and Bahasa Indonesia - in order to liaise with Bahasa Indonesia speaking associates
• Ability to deliver excellent customer service quality utilizing soft skills
• Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support
• Ability to solve and analyse information accurately with appropriate speed and guidelines
• Team player
• Those with strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience

Customer Support Executive/Bahasa Indonesia Speaker Job

Posted by Pole To Win
View this Job
over 3 months ago 5. Executive Assistant Job in

Singapore

Administrative/Clerical, Management
RESPONSIBILITIES - • Take charge of calendar management and be involved in interview arrangements when necessary. - • Involve in call...
Skills Needed: REQUIREMENTS
• Diploma in Business Admin or equivalent.
• At least 5 years of work experience specialized as an Executive or Personal Assistant.
• Experienced in working with people of various cultures in an international setup.
• Familiar with MS Office applications.
• Ability to exercise discretion and confidentiality.
• Good planning and administrative skills.
• Strong communication (both verbal and written) and interpersonal skills.
• A good team player with problem solving capabilities.
• Independent and willing to take initiative.
• Meticulous and well-organized.
• Able to multi-task under tight deadlines.

Executive Assistant Job

Posted by Pole To Win
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over 3 months ago 6. Freelance Translator/Simplified Chinese to English (Online/Remote) - Candidates ideally in

Singapore

Language/Bilingual, Entertainment/Gaming
Position: Freelance Translator (Simplified Chinese to English) - RESPONSIBILITIES - • Translating, Transcreating, Editing, Proofreading...
Skills Needed: REQUIREMENTS
• Native level fluency in Simplified Chinese and English, particularly in reading & writing.
• Strong understanding of both cultures. • A background in languages (preferred).
• Excellent attention to detail.
• An interest in and understanding of the video game industry (preferred).
• Able to use CAT tools (MemoQ, in particular.)
• Degree in Translation (or similar).

Freelance Translator/Simplified Chinese to English Job

Posted by Pole To Win
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