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Company / Business Name: HeadHunt International
Head Hunt International was launched in 1978 as an executive search company and has grown in the recruitment industry since then. After nearly 40 years in this business, we have established strong relationships with the best companies in many fields that, allied to our dedicated team of recruiters, make Head Hunt International one of the longest and most successful privately owned international recruitment companies in the Irish market.

Our clients are from a diverse spectrum of industries and sectors. We take every requisition seriously and understand that investing in a new hire is as important as the service or the product that our clients deliver. We remain competitive in the industry after 40 years by recruiting the best candidates for our clients' culture and brief and are always committed to transparency, honesty, integrity and quality. We work as a team and share knowledge for continuous improvement, learning and innovation.
Employment Areas: Customer Service/Help Desk; Entertainment/Gaming; IT/Tech; Language/Bilingual; Online
Office Address: 68 Harcourt Street, Dublin 2
City: Dublin
ZIP / Post Code: xxxxx
Country: Ireland
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. Norwegian Technical Support Job in

Athens - Greece

IT/Tech, Customer Service/Help Desk
Position: Norwegian Technical Support Urgent!!!! - Position: Norwegian Technical Support visa provided - Microsoft collaborates with our...
Skills Needed: Super modern premises, located at a business park close to Athens center
Complete training by expert instructors to gain strong knowledge & experience
Professional development opportunities to advance your career
As a Microsoft Tech Consultant, you communicate with customers from Norway to answer their inquiries and troubleshoot technical issues that they face. Duties of this position include maintaining high customer satisfaction and logging the cases on internal systems, while getting up-to-date with Microsoft products & services.

Norwegian Technical Support Job

Posted by HeadHunt International
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over 3 months ago 2. French Technical Support Job in

Athens - Greece

IT/Tech, Customer Service/Help Desk
More details; - • Communicate with customers though calls/e - mails in French - • Ensure full functionality of the antivirus protection -...
Skills Needed: Prerequisites
• Graduates of High School (preferable: College, University)
• Native or fluent French speakers
• Fluent English (Proficiency level)
• Good Knowledge of PC (hardware, software, internet)
• Windows, MS Office Suite, Skype,  Windows Media Player, Windows Messenger
• Excellent communication skills
• Strong team spirit
• Passionate about customer services

French Technical Support Job

Posted by HeadHunt International
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1 week ago 3. Dutch Customer Service Job in

Athens - Greece

Customer Service/Help Desk, IT/Tech
Technical collaborates with our company, offering a unique job opportunity for technology enthusiasts to represent the worldwide...
Skills Needed: • Super modern premises, located at a business park close to Athens centre
• Complete training by expert instructors to gain strong knowledge & experience
• Professional development opportunities to advance your career
As a  Tech Consultant, you communicate with customers from the Netherlands and Belgium to answer their inquiries and troubleshoot technical issues that they face. Duties of this position include maintaining high customer satisfaction and logging the cases on internal systems, while getting up-to-date with Software products & services.

Dutch Customer Service Job

Posted by HeadHunt International
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1 week ago 4. French Technical Support Job in

Athens - Greece

IT/Tech
Help internet users surf the web safely! - Antivirus security apps have been designed to provide protection from e - threats, offering safe...
Skills Needed: More details;

Communicate with customers though calls/e-mails in French
Ensure full functionality of the antivirus protection
Troubleshoot technical issues using your problem-solving skills
Have good knowledge of operating systems & computer applications
If you are a tech enthusiast with fluency in French, then this is for you! Our company offers complete training for potential talents to acquire tech skills & become IT Security Software Consultants! Good performance is always rewarded by our company; We offer monthly productivity bonuses, in addition to

French Technical Support Job

Posted by HeadHunt International
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1 week ago 5. German Customer Service Job in

Athens - Greece

Customer Service/Help Desk, IT/Tech
Position: German Customer Service Visa provided - At the moment we are looking for German Customer Service Representatives with native, or...
Skills Needed: KEY RESPONSIBILITIES:

Serve and support customers by answering incoming Admin calls and/or Emails:
Live the first call resolution approach at each contact by listening, understanding and solving
customer's inquiries
Manage request by respecting all efficiency KPI's (AHT, hold, transfer rate, etc)
Ensure best customer experience by making sure that he has the best possible set up (accurate
data entry and amendments) answering his needs
Identiy appropriate sales opportunities in order to even exceed customers' expectations and create the "wow" effect.
Provide feedback that may lead to an improvement of processes, products and services, in order to actively increase customer satisfaction.
Develop personal know-how by using the available training & knowledge tools.

Your profile:

• Graduates of High School
• Native standard or fluent German speakers
• Fluent English (Proficiency level)
• Good Knowledge of PC (hardware, software, internet)
• Windows, Ms Office Suite, Skype, Windows Media Player, Windows Messenger
• Excellent communication skills
• Strong team spirit
• Passion about customer services

German Customer Service Job

Posted by HeadHunt International
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1 week ago 6. German Customer Service Job in

Cork - Ireland

Customer Service/Help Desk
Position Overview - As a Customer Support Agent in a fintech industry you will master the skills of effective - communication, problem...
Skills Needed: Competencies and Responsibilities:

● Customer Service - Operational Beauty is one of our client core values will resonate with you, making you attentive, empathetic, caring, friendly and helpful team member, who supports external clients via phone, email and chat as well as being an asset to the internal colleagues. Always aiming to deliver outstanding support to our community and going above and beyond in your day-to-day duties.
● Drive for Results - This role will bring a strong level of ownership for your personal
success in reaching your targets daily. You will go the extra mile to find
creative solutions to accommodate customer requests and part of your role in this
project, you will answer inbound calls and emails from customers in an efficient and
timely manner. You will troubleshoot, negotiate, and provide information and solutions to
customers and do so with the highest standards of professional customer care.
● Resilience- You will enjoy working in a dynamic fast paced environment where you are
ready to step outside your comfort zone from time to time. We believe there is no failure,
there are only opportunities to embrace and learn from new experiences as we move
forward. This role will bring a high level of accountability and you will thrive under
pressure.
● Communication - You will be able to communicate effectively and efficiently with all of our
users who are seeking your help or advice. Your communications skills are critical for
strengthening the relationships with our users. You will have contact with users through
inbound & Outbound calls, Chat and Email channels.
You are a perfect match to what we are looking for if you find yourself constantly striving for more
and doing your best every day to achieve excellent results
Requirements:
● Fluency in German & English (both written & verbal)
● Ideally will have third level education in one of the following; Journalism, Visual
Communications, Computer Science/ Web Design, Linguistics/Languages, Humanities,
Commerce, Finance
● Previous support experience
● Excellent problem-solving abilities
● Empathetic and can communicate in a caring and friendly manner
● Strong time management skills and motivation to exceed expectations
● Enjoy working in a fast paced environment
● Strong team spirit with a passion and drive to help users and to deliver the best customer
experience
● Comfortable working with computers and phones and the ability to work with multiple
systems and the ability to learn and adapt to new ones

German Customer Service Job

Posted by HeadHunt International
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