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Company / Business Name: Layers Logic IT
We are focused on providing on-demand and well managed IT support services around the globe and around the clock.

Our highly technical skilled team of engineers is available 24/7 to visit the client site and fix issues. Layers Logic IT has a dedicated team of expert Field Engineers available to visit the client site.

Our expert in house engineers Identify the problem and recommend the best field engineer with required skill sets to visit the client site and take over the issue.

Layers Logic IT is focused to provide best IT field engineer’s teams to take over the issues and FE management services. With proper FE management services we can explain to actual client that how we fixed the issue and get back the system to work as before.

Quality is a keyword for Layers Logic IT.


Our primary support and services across the world are :

• Hardware Maintenance (Desktop, Laptop, servers, storage, datacenter, Network devices etc..)
• Labor, Labor and parts, and Full Support with
• SLAs* are from 2 hours, 4 hours, 8 hours, Same day, Next business day etc..
• Procurement of parts, Warehouse and Logistics support
• Full time dedicated Engineer support
• Multi-lingual Helpdesk Support 24*7*365
• End user Computing supporting
• Site Surveys

Please find the list of countries where we can support directly :

1. Member states of Europe
2. Russia
3. China
4. Middle east
5. Africa
6. Mexico
7. Brazil
8. Japan
9. Malaysia
10. Indonesia
11. Taiwan
12. Thailand
13. Singapore
14. India
15. Saudi Arabia
16. UAE
Employment Areas: IT/Tech
Office Address: 46 Camden Road, London, NW1 9DR
City: London
State: England
Country: UK
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. Engineer onsite Data destruction & disposal Job in

Kathmandu - Nepal

IT/Tech
Engineer onsite for Data destruction & disposal per day - Engineer onsite for Data destruction & disposal per day - Engineer onsite...
Skills Needed: IT Support Engineer

Engineer onsite for Data destruction & disposal per day

Engineer onsite for Data destruction & disposal per day

Engineer onsite Data destruction & disposal Job

Posted by Layers Logic IT
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over one month ago 2. Desktop Support Engineer Job in

Beijing - China

IT/Tech
We are looking for a FTE - Required Skillset: EUC L1 Desktop Support - Project duration: 1 Year (could be extended) - Language Required:...
Skills Needed: Desktop Support

Desktop Support Engineer Job

Posted by Layers Logic IT
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over one month ago 3. Desktop Support Level 1 Job in

Hong Kong

IT/Tech
Position: Desktop Support Level 1 for Hong Kong - Business requirements for the HK role as follows: - • This is for supporting customer...
Skills Needed: The position of Deskside Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors.  The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.

Essential duties for the position include, but are not limited to the following:
• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Resolve incidents and problems associated with EUC equipment
• Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
• Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
• Provide repair and maintenance for mobile devices
• Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
• Provide software break/fix services and replacement of non-warranty assets for end users
• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
• Provide warranty and break/fix support for networked printers and scanners
• Configure and support end users on mobile computing platforms
• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc
• Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
• Provide on-site hardware support for general troubleshooting and problems for end user computing technologies
• Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
• Utilize problem management database and systems to track and report on customer calls and requests.
• Communicate technical information to technical and non-technical team and customers.
• Deskside support services as required.

Desktop Support Level 1 Job

Posted by Layers Logic IT
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over one month ago 4. Desktop Support Engineer L2 Job in

Taipei - Taiwan

IT/Tech
We have another requirement for Taiwan (Taipei) for an L2 Desktop Support engineer for a one - year duration approximately. - Request you...
Skills Needed: IT Support, Desktop Support, Level 2

Desktop Support Engineer L2 Job

Posted by Layers Logic IT
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over one month ago 5. Desktop Support Engineer Job in

Yantai - China

IT/Tech
Position: Desktop Support | Yantai - Location: No. 2, Shibei Road,LongKou, Yantai,00055909, CHN - Desktop Support - Level 1 - Monday to...
Skills Needed: Location: No. 2, Shibei Road,LongKou, Yantai,00055909, CHN

Desktop Support

Level 1

Monday to Friday (fulltime) Normal Working hours.


Project Duration: 1 year

Desktop Support Engineer Job

Posted by Layers Logic IT
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