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Company / Business Name: iGaming and Sports Betting Company (Confidential)
An IT-enabled business process outsourcing company that provides a variety of customer support, back office and information technology support services to foreign companies.
Employment Areas: Advertising; Customer Service/Help Desk; IT/Tech; Language/Bilingual; Online; Programmer
Office Address: Makati City
City: Manila
Country: Philippines
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. Customer Service Quality Monitor Job in

Yerevan - Armenia

Customer Service/Help Desk
Position: Quality Assurance Analyst (for pooling) - Duties and Responsibilities - • Work with Quality team - • Responsibility for creating...
Skills Needed: Job Description
• Preferably graduate with at least 1-2 years related experience or equivalent combination of education/experience.
• Excellent English communication Skills, both verbal and written
• High skill level with Microsoft Office, especially Excel
• Self-motivated and result oriented
• Can easily adapt to changes
• Good interpersonal skills
• Ability to work with minimal supervision

Customer Service Quality Monitor Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 2. Online Content Coordinator Job in

Yerevan - Armenia

Customer Service/Help Desk, Advertising
Position: Knowledge Content Coordinator - • Responsible for basic day - to - day Operations of Content Admin Officers (attendance,...
Skills Needed: • Bachelor’s degree required
• 1 or more years of experience in a function involving content management or project management
• Excellent people skills. Ability to lead & inspire people required
• Experience with people responsibilities preferred
• Ability in languages other than English an advantage
• Strong technical, analytical & organizational skills required
• Very good proficiency in the Microsoft suite of products (Excel, Word, PowerPoint, SharePoint)
• Excellent Communication skills – Spoken and Written
• Excellent knowledge of company products & operations
• Superior customer service attitude and ability to contribute on a team to achieve collective goals
• Ability to work with a highly interactive, fast-paced team as well as the ability to work independently

Online Content Coordinator Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 3. Technical Project Coordinator Job in

Yerevan - Armenia

IT/Tech
• IT/Technical related projects coordination. - • Ensure the project needs are met in a timely and cost effective manner. - • Track the...
Skills Needed: • Candidate must possess at least a Bachelor's/College Degree in Business or equivalent
• 3-5 years of related experience with increasing levels of responsibility
• Involvement in managing and participating in projects
• Experience with various project management and issue tracking software essential but not compulsory
• Possesses an understanding of personal dynamics and the skills required to facilitate communication between various functions including IT and Products
• Strong detailed analytical thinking, problem solving and results oriented skills
• Background in Call Centre Operations is preferred

Technical Project Coordinator Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 4. Workforce Real Time Analyst [Managing of Shift Schedules Call Center Job in

Yerevan - Armenia

IT/Tech, Online
Position: Workforce Real Time Analyst [Managing of Shift Schedules of a Call Center] - Job Description - Responsible for managing all...
Skills Needed: Qualifications

- Strong analytical and organization skills, including trend analysis.
- Proficient with time management.
- Ability to plan, prioritize and organize effectively /detail-oriented
- Demonstrated ability to work independently, take initiative, problem solve, handle multiple task, and prioritize daily responsibilities.
- A thorough knowledge in computer software. Proficient in Microsoft Office, as well as other related Applications.
- Demonstrate flexibility to adapt quickly to departmental changes and conditions.
- Self-motivated with the demonstrated ability to learn  new information quickly, work independently, and take initiative.
- Demonstrate working knowledge and adherence to all HR & WFM policies, procedures, guidelines, and practices.
- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.
- Regular, punctual and consistent attendance
- Ability to work in a team oriented environment focused on cross training and sharing workload responsibilities.
- Ability to meet deadlines.
- Ability to work outside of normal schedule with little or no notice.
- Ability to perform additional task as assigned.

Workforce Real Time Analyst [Managing of Shift Schedules Call Center Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 5. Workforce Scheduler [Managing of Shift Schedules Call Center Job in

Yerevan - Armenia

Customer Service/Help Desk, IT/Tech
Position: Workforce Scheduler [Managing of Shift Schedules of a Call Center] - Job Description - Create master files and daily files for...
Skills Needed: Qualifications

- Preferably graduate with at least years related experience or equivalent combination of education and experience
- Excellent English communication skills, both verbal and written
- Computer literate
- Self-motivated and result oriented
- Efficient and organized
- Can easily adapt to the environment and business models
- Good interpersonal skills
- Can work gracefully under pressure
- Versatile, self-motivated and a team player
- Ability to work with minimal supervision
- Preferably with Workforce tool background (i.e. blue pumpkin)

Workforce Scheduler [Managing of Shift Schedules Call Center Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 6. Workforce Tool Administrator[Managing of Office Tools Call Center Job in

Yerevan - Armenia

Customer Service/Help Desk, IT/Tech
Position: Workforce Tool Administrator[Managing of Office Tools Call Center] - Position: Workforce Tool Administrator (Managing of Office...
Skills Needed: Job Qualifications

- Preferably graduate with at least 3 years Workforce tool related experience or equivalent combination of education and experience
- Excellent English communication skills, both verbal and written
- Computer literate
- Self-motivated and result oriented
- Efficient and organized
- Can easily adapt to the environment and business models
- Good interpersonal skills
- Can work gracefully under pressure
- Versatile, self- motivated and a team player
- Ability to work with minimal supervision
- Preferably with workforce tool background (i.e. blue pumpkin)
- Candidates must be willing to work in Yerevan on a shifting schedule
- Full-time position available

Workforce Tool Administrator[Managing of Office Tools Call Center Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 7. QA Supervisor Customer Service Department Job in

Yerevan - Armenia

Customer Service/Help Desk
Position: QA Supervisor for Customer Service Department - Job Responsbilities: - • Supervises a dedicated team of Team Leaders and QA...
Skills Needed: • Must have good communication skills in both native language and English and have an ability to coach, motivate and drive performance.

• Display excellent problem solving and people skills.

•Must be independent, self-motivated, show initiative and a strong. Sense of ownership/responsibility.

• Supportive of company goals and objectives, deliver departmental/team results and key objectives.

• Display willingness to learn/fast learner

• At least one year of relevant experience

• Amenable  to work on shifting schedules, including night shifts, weekends and holidays

• Willing to work in Armenia

• Willing to do remote work for 2 months or when needed due to the business need and due to the pandemic

Please send your CV / resume to r o n a l d . g a l a n g @ b a y v i e w t e c h n o l o g y . c o m

QA Supervisor Customer Service Department Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 8. Software Engineer Web Development Job in

Belgrade - Serbia

IT/Tech
● Develop websites based on technical and functional specifications provided by the client; - ● Continued maintenance, development, and bug...
Skills Needed: ● Most recent project uses Drupal as a CMS framework.
● Knowledge in Symfony3 is a plus.
● Strong front end development skills including XHTML, CSS, JavaScript, jQuery and other AJAX tools;
● Knowledge of Java frameworks like React, Angular and Nodejs
● Strong working knowledge of web services including REST, JSON, Soap, etc.;
● Knowledge and demonstrated experience with cross-browser issues (Internet Explorer, Chrome, Firefox, Opera, Safari, etc.);
● Strong command of MySQL;
● Ability to write and interpret technical documentation
● Preferable two years of relevant experience
● Good oral and written English communication skills
● Ability to work in a team and works well under pressure and deadlines
● Ability to organize and manage multiple priorities
● Independent but collaborative, driven, assertive
● Background in Agile Software Development using Scrum Methodology is preferred but not required.
● Background in Online Gaming is preferred but not required
● Full-Time position available

Software Engineer Web Development Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 9. Frontend Web Developer/Backbone.js Job in

Belgrade - Serbia

IT/Tech, Programmer
Position: Frontend Web Developer (Backbone.js) - General Duties & Responsibilities - ● Design, implement and ship web application code...
Skills Needed: Mandatory Skills and Experience
● Ability to implement browser-compatible features with HTML, Javascript (Backbone.js) and CSS.
● Capable of writing unit tests in javascript frameworks.
● Be able to experiment with new technologies to deliver value to the business.
● Efficiently implement front-end features on resource-limited mobile sites.

Job Qualifications
● At least 3-5 years of working experience in serving as a Web Developer working on varied type of software development projects
● Ability to write and interpret technical documentation
● Good oral and written English communication skills
● Creative, analytical, and with strong problem solving skills.
● Strong grasp of established and emerging technologies, systems, platforms, and software.
● Ability to organize and manage multiple priorities
● Independent but collaborative, driven, assertive, and willing to work on simultaneous projects.
● Ability to work in a team and works well under pressure and deadlines
● Background in Agile Software Development using Scrum Methodology is preferred but not required.
● Background in Online Gaming is preferred but not required
● Full-Time position available

Frontend Web Developer/Backbone.js Job

Posted by iGaming and Sports Betting Company (Confidential)
View this Job
over one month ago 10. Lead Software Engineer/PHP Job in

Belgrade - Serbia

IT/Tech
● Develop websites based on technical and functional specifications provided by the client; - ● Continuous maintenance, development, and...
Skills Needed: ● 5+ years Drupal, CodeIgniter and PHP development experience;
● 2 years member of a Marketing DEV Squad
● Most recent project uses Drupal as a CMS framework.
● Knowledge in Symfony2 is a plus.
● Strong front end development skills including XHTML, CSS, JavaScript, jQuery and other AJAX tools;
● Strong working knowledge of web services including REST, JSON, Soap, etc;
● Knowledge and demonstrated experience with cross-browser issues (Internet Explorer, Chrome, Firefox, Opera, Safari, etc.);
● Strong command of MySQL;
● Ability to write and interpret technical documentation;
● Good oral and written English communication skills;
● Ability to work in a team and works well under pressure and deadlines;
● Ability to organize and manage multiple priorities.
● Independent but collaborative, driven, assertive.
● Background in Online Gaming is preferred but not required.
● Full-Time position available.

Lead Software Engineer/PHP Job

Posted by iGaming and Sports Betting Company (Confidential)
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over one month ago 11. Sportsbook Architect Developer Job in

Belgrade - Serbia

IT/Tech
● Work with all sportsbook stakeholders to understand the current Sportsbook platform architecture and future state vision. - ● Evaluate...
Skills Needed: ● 8+ years architecture and hands on development experience
● A proven track record of delivering quality solutions with a robust technical design for the enterprise.
● Experience of continuous integration/delivery.
● Exposure to following technologies / toolsets / setup:
o Agile development
o Experience developing for high transaction environments
o Experience integrating 3rd party payment systems
o Experience of commercial CMS systems
o Ability to write and interpret technical documentation
o Strong working knowledge of web services including REST, JSON, Soap etc
o Strong front end development skills including with XHTML; CSS; JavaScript.
o Expert knowledge of Java and open source software (e.g. Spring)
o Advanced knowledge of SQL, preferably with Oracle databases
o Passion for writing high quality, rock solid software
o Previously worked on large scale multi-threaded projects
o Demonstrable knowledge of Maven and Linux
o Experience building highly transactional, high volume distributed server applications
o Knowledge of JVM monitoring and performance tuning Java applications, as well as troubleshooting issues in production
o Knowledge of Asynchronous Messaging (RabbitMQ, Kafka or JMS)
o Experience developing back office trading tools using GWT/Vaadin, SWT, Swing or JavaFX
o Extra points if you have developed web apps in HTML/JavaScript
o Experience in web acceleration technologies (e.g. CDN, compression, web-sockets etc.)
o Experience in designing deployment infrastructure (Loadbalancers, grid databases etc.)
o Knowledge of containerisation platforms (e.g. Kubernetes, Mesos, Docker swarm etc.)
o Good understanding of Security design.
o General Knowledge of Infrastructure (Storage, WAF, network design)
o An understanding of solutions delivery and how the products you will be driving forward will be built, deployed and tested.
o Knowledge & experience of online sportsbook industry
o Experience with application load and performance tuning
o Exposure to virtualization under VMWare and its suite of products, experience with other virtualization products will be beneficial.
o Designing products that focus on SOA, SaaS. Working with TCP/IP, load balancing technologies and other networking fundamentals
o Experience using web based task management and resource allocation tools such as JIRA or TFS.
o Oracle experience.
o Previous experience in working with an offshore development teams

Sportsbook Architect Developer Job

Posted by iGaming and Sports Betting Company (Confidential)
View this Job
over one month ago 12. Software Engineer/NodeJS Job in

Belgrade - Serbia

IT/Tech
General Duties & Responsibilities - ● Working across a number of business areas providing development, maintenance and support -...
Skills Needed: Mandatory Skills and Experience
● Advanced Knowledge in implementing express and connect based JS on nodeJS
● Knowledge in Object Oriented full stack frameworks for PHP (Laravel, Symfony) and microframeworks (Slim)
● Advanced knowledge of SQL preferably with MySQL and Oracle
● if you have developed web apps in HTML/JavaScript/Sass/Less/Gulp
● Knowledge for Open Source CMS (Drupal, Wordpress)
● Experience designing and building RESTful web service APIs
● Passion for writing high quality software
● Previously worked on large scale multi-threaded projects
● Experience building highly transactional, high volume distributed server applications

Desirable Skills and Experience
● Knowledge in Java and Vertx.io is a huge plus
● Knowledge of Asynchronous Messaging (RabbitMQ or JMS)
● Demonstrable knowledge of IntelliJ and Linux
● Knowledge in using containers
● Knowledge in in memory storage (Redis, memcached)
● Extra points if you have knowledge of JVM monitoring and performance tuning Java applications, as well as troubleshooting issues in production

Job Qualifications
● At least 3-5 years of working experience in serving as a Java Developer working on varied type of software development projects
● Ability to write and interpret technical documentation
● Good oral and written English communication skills
● Creative, analytical, and with strong problem solving skills.
● Strong grasp of established and emerging technologies, systems, platforms, and software.
● Ability to organize and manage multiple priorities
● Independent but collaborative, driven, assertive, and willing to work on simultaneous projects.
● Ability to work in a team and works well under pressure and deadlines
● Background in Agile Software Development using Scrum Methodology is preferred but not required.
● Background in Online Gaming is preferred but not required
● Full-Time position available

Software Engineer/NodeJS Job

Posted by iGaming and Sports Betting Company (Confidential)
View this Job
over one month ago 13. Supervisor/Finance Job in

Yerevan - Armenia

Customer Service/Help Desk
Position: Supervisor (Finance) - Position: Supervisor - Payment - Position: Supervisor Payment - Position: Payment Supervisor/Call...
Skills Needed: • Candidate must possess at least a Bachelor or College Degree
• Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent.
• Good English communication skills, both verbal and written
• Good problem - solving and people – management skills
• Positive attitude, good role model to the team, exceptional analytical and listening skills
• Ability to work under pressure and manage difficult situation
• Willing to work on shifting schedules
over one month ago 14. Customer Service Quality Assurance Analyst Job in

Belgrade - Serbia

Customer Service/Help Desk
• Work with Quality team - • Responsibility for creating and updating required quality spreadsheets/business reports. - • Requires...
Skills Needed: • Preferably graduate with at least 1-2 years related experience or equivalent combination of education/experience.
• Excellent English communication Skills, both verbal and written
• High skill level with Microsoft Office, especially Excel
• Self-motivated and result oriented
• Can easily adapt to changes
• Good interpersonal skills
• Ability to work with minimal supervision

Customer Service Quality Assurance Analyst Job

Posted by iGaming and Sports Betting Company (Confidential)
View this Job
over one month ago 15. Site Reliability Engineer Job in

Belgrade - Serbia

IT/Tech
• Responsible for keeping all customer facing systems running smoothly while applying sound engineering principles, operational discipline,...
Skills Needed: • Familiar with the Linux Shell for administration and troubleshooting
• Familiar with the usage of configuration management systems like Chef, Ansible, Puppet
• Have programming skills - Ruby, Go, Python
• Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform, or similar technologies
• Ability to use GitLab
• Familiarity with monitoring tools such as ELK, Grafana, application performance monitoring and packet trace analysis tools (e.g. wireshark)
• Hunting mentality for system uptime and performance - explore edge cases, failure modes, behaviors, specific implementations.
• At least 7 years of experience in IT Infrastructure or software development
• BA/BS in Computer Science, Engineering or related technology field

Site Reliability Engineer Job

Posted by iGaming and Sports Betting Company (Confidential)
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over 2 months ago 16. Customer Support Associate/Hindi Speaking Job in

Nairobi - Kenya

Customer Service/Help Desk, Language/Bilingual
Position: Customer Support Associate (Hindi Speaking) - • Handles and resolves customers’ issues via phones (inbound, outbound), emails...
Skills Needed: • Preferably a college graduate.
• Flexible in shifting schedule.
• Must be fluent in English and Hindi languages, written and spoken.
• Must have good typing skills.
• Preferably with customer service experience.
• Has good communication skills.
• Display excellent problem solving and people skills.
• Must be independent, self-motivated, show initiative and has a strong sense of ownership/responsibility.
• Display willingness to learn/fast learner.
• Knowledgeable with MS Office applications.

Customer Support Associate/Hindi Speaking Job

Posted by iGaming and Sports Betting Company (Confidential)
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