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Company / Business Name: igaming
We are online gaming and sport betting company with offices in different countries
Employment Areas: Accounting; Administrative/Clerical; Customer Service/Help Desk; IT/Tech
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. Workforce Real-Time Analyst Job in

Nairobi - Kenya

Customer Service/Help Desk
Job Description - Responsible for managing all intraday management processes in support of operations to achieve the business objective of...
Skills Needed: Qualifications

- Strong analytical and organization skills, including trend analysis.
- Proficient with time management.
- Ability to plan, prioritize and organize effectively /detail-oriented
- Demonstrated ability to work independently, take initiative, problem solve, handle multiple task, and prioritize daily responsibilities.
- A thorough knowledge in computer software. Proficient in Microsoft Office, as well as other related Applications.
- Demonstrate flexibility to adapt quickly to departmental changes and conditions.
- Self-motivated with the demonstrated ability to learn and apply new information quickly, work independently, and take initiative.
- Demonstrate working knowledge and adherence to all HR & WFM policies, procedures, guidelines, and practices.
- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.
- Regular, punctual and consistent attendance
- Ability to work in a team oriented environment focused on cross training and sharing workload responsibilities.
- Ability to meet deadlines.
- Ability to work outside of normal schedule with little or no notice.
- Ability to perform additional task as assigned.

Workforce Real-Time Analyst Job

Posted by igaming
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over one month ago 2. Call Center Management Analyst/Managing Schedules of Call Center Job in

Yerevan - Armenia

Customer Service/Help Desk
Position: Call Center Management Analyst (Managing Schedules of Call Center) - Job Description - Responsible for managing all intraday...
Skills Needed: Qualifications

- Strong analytical and organization skills, including trend analysis.
- Proficient with time management.
- Ability to plan, prioritize and organize effectively /detail-oriented
- Demonstrated ability to work independently, take initiative, problem solve, handle multiple task, and prioritize daily responsibilities.
- A thorough knowledge in computer software. Proficient in Microsoft Office, as well as other related Applications.
- Demonstrate flexibility to adapt quickly to departmental changes and conditions.
- Self-motivated with the demonstrated ability to learn  new information quickly, work independently, and take initiative.
- Demonstrate working knowledge and adherence to all HR & WFM policies, procedures, guidelines, and practices.
- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.
- Regular, punctual and consistent attendance
- Ability to work in a team oriented environment focused on cross training and sharing workload responsibilities.
- Ability to meet deadlines.
- Ability to work outside of normal schedule with little or no notice.
- Ability to perform additional task as assigned.

Call Center Management Analyst/Managing Schedules of Call Center Job

Posted by igaming
View this Job
over one month ago 3. Call Center Administrator/Managing Office Tools of Call Center Job in

Yerevan - Armenia

Customer Service/Help Desk
Position: Call Center Administrator (Managing Office Tools of Call Center) - Duties and Responsibilities - Provide Assistance in the...
Skills Needed: Job Qualifications

- Preferably graduate with at least 3 years Workforce tool related experience or equivalent combination of education and experience
- Excellent English communication skills, both verbal and written
- Computer literate
- Self-motivated and result oriented
- Efficient and organized
- Can easily adapt to the environment and business models
- Good interpersonal skills
- Can work gracefully under pressure
- Versatile, self- motivated and a team player
- Ability to work with minimal supervision
- Preferably with workforce tool background (i.e. blue pumpkin)
- Candidates must be willing to work in Yerevan on a shifting schedule
- Full-time position available

Call Center Administrator/Managing Office Tools of Call Center Job

Posted by igaming
View this Job
over one month ago 4. Online Content Administrator Job in

Yerevan - Armenia

Customer Service/Help Desk
Job Description - Responsible for basic day - to - day Operations of Content Admin Officers (attendance, meetings, task distribution, etc)...
Skills Needed: Qualification

- Bachelor’s degree required
- 1 or more years of experience in a function involving content management or project management
- Excellent people skills. Ability to lead & inspire people required
- Experience with people responsibilities preferred
- Ability in languages other than English an advantage
- Strong technical, analytical & organizational skills required
- Very good proficiency in the Microsoft suite of products (Excel, Word, PowerPoint, SharePoint)
- Excellent Communication skills – Spoken and Written
- Excellent knowledge of company products & operations
- Superior customer service attitude and ability to contribute on a team to achieve collective goals
- Ability to work with a highly interactive, fast-paced team as well as the ability to work independently

Online Content Administrator Job

Posted by igaming
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over one month ago 5. Technical Project Coordinator Job in

Yerevan - Armenia

Customer Service/Help Desk, IT/Tech
General Duties & Responsibilities - IT/Technical related projects coordination. - Ensure the project needs are met in a timely and...
Skills Needed: Job Qualifications

- Candidate must possess at least a Bachelor's/College Degree in Business or equivalent
- 3-5 years of related experience with increasing levels of responsibility
- Involvement in managing and participating in projects
- Experience with various project management and issue tracking software essential but not compulsory
- Possesses an understanding of personal dynamics and the skills required to facilitate communication between various functions including IT and Products
- Strong detailed analytical thinking, problem solving and results oriented skills
- Background in Call Centre Operations is preferred
- Background in Online Gaming is preferred
- Applicants must be willing to work in Yerevan.
- Full-Time position available.

Technical Project Coordinator Job

Posted by igaming
View this Job
over one month ago 6. Customer Support Associate - Indian Native Speaker Job in

Yerevan - Armenia

Customer Service/Help Desk
Job Summary - Handles and resolves customers’ issues via phones (inbound, outbound), emails and online chatting tools (including social...
Skills Needed: Qualifications/Work Experience/Skills

- Preferably a college graduate.
- Flexible in shifting schedule (Morning, afternoon, night shift)
- Must be fluent in English and at least one Indian language written and spoken. Indian regional dialects like Hindi, Tamil, Marathi, Punjab, Telugu are favored
- Must be Sports-oriented, especially with Soccer/Football and Cricket.
- Must have good typing skills.
- Preferably with customer service experience.
- Has good communication skills.
- Display excellent problem solving and people skills.
- Must be independent, self-motivated, show initiative and has a strong sense of ownership/responsibility.
- Display willingness to learn/fast learner.
- Knowledgeable with MS Office applications.

Customer Support Associate - Indian Native Speaker Job

Posted by igaming
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over one month ago 7. Customer Service Representative - Mandarin Speaking Job in

Yerevan - Armenia

Customer Service/Help Desk
Key Responsibilities: - Assist with knowledgeable support to all customer requests across all products and all channels - Provide...
Skills Needed: Knowledge, skill & Experience:

- Interest in the internet gaming products
- Adaptable, flexible, reliable
- Ability to work under pressure in a fast moving environment
- Can work on own initiative but also possess a strong teamwork ethic
- Excellent numeracy skills
- Computer literate including e-mail, live chat and SMS communications
- Commitment to delivering faultless service
- Clear communicative skills with excellent telephone manner
- Good all round sporting knowledge particularly in football
- Very strong customer and interpersonal skills
- Willing to do the job with shift schedule

Customer Service Representative - Mandarin Speaking Job

Posted by igaming
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over one month ago 8. Customer Service Representative/shift schedule Job in

Yerevan - Armenia

Customer Service/Help Desk, Administrative/Clerical
Position: Customer Service Representative (shift schedule) - Handles and resolves customers' issue via email, online chatting tools...
Skills Needed: - At least 1 year of working experience in the related field is required for this position.
- Customer service experience is preferred
- Proficient in MS Office
- Flexible in shifting schedule (Morning, Mid and Evening)
- Applicants must be willing to work in Yerevan.
- Fresh Graduates are encouraged to apply
- Full-Time positions available.

Customer Service Representative/shift schedule Job

Posted by igaming
View this Job
over one month ago 9. Call Center Agent Job in

Nairobi - Kenya

Customer Service/Help Desk
Position: Digital Customer Service (Inbound Agent) - Reports to: Customer Support Supervisor - Working hours: Shift pattern - Salary: Ksh....
Skills Needed: • Previous customer service experience in a Contact Centre. would be desirable
• Enjoy working in a busy environment
• A friendly and positive attitude
• The ability to work well within a team
• Good communication skills.
• Must be highly motivated and a self-starter.
• A natural desire to help others and assist where possible
• Great statistical and analytical skills, with the ability to focus on detail
• Excellent organizational and time management skills to meet business SLAs
• Required education: Diploma/Associate's degree
• Required relevant work experience: 6 months

Call Center Agent Job

Posted by igaming
View this Job
over one month ago 10. Call Center Agent Job in

Accra - Ghana

Customer Service/Help Desk
Position: Customer Service [Inbound Agent] - Position: Digital Customer Service (Inbound Agent) - Reports to: Customer Support Supervisor ...
Skills Needed: Preferred Skills

• Previous customer service experience in a Contact Centre. would be desirable
• Enjoy working in a busy environment
• A friendly and positive attitude
• The ability to work well within a team
• Good communication skills.
• Must be highly motivated and a self-starter.
• A natural desire to help others and assist where possible
• Great statistical and analytical skills, with the ability to focus on detail
• Excellent organizational and time management skills to meet business SLAs
• Required education: Diploma/Associate's degree
• Required relevant work experience: 6 months

Call Center Agent Job

Posted by igaming
View this Job
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