Register Here to Apply for Jobs or Post Jobs. X

Apply for Jobs Online - Employer Profile

Company / Business Name: Costa Rica's Call Center
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

Our Latin American call center software can handle any size BPO campaign while our highly trained nearshore call center management team can offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself.

Costa Rica’s Call Center gives your offshoring strategy a competitive business advantage by providing more than twice the number of highly trained and educated bilingual BPO staff for the same price as you would pay within your local area for one higher paid and less well trained call center agent.

The high demand for bilingual call center services has provided our company with an abundance of respectable resumes of qualified telemarketers that want to work with and for you.
In today’s highly competitive nearshore outsourcing market, a closer proximity to the United States , Central Time Zone and Spanish language capability as an added value are now considered almost basic BPO requirements when making a decision on what call center to use for your important telemarketing project. Leaving this to chance is not even an option anymore. Many offshore call center agents are bilingual in their native Middle Eastern or Asian language which is difficult to the North American ear. Whereas Spanish is more useful and practical as a second language for potential untapped markets throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.

This aspect alone has made Costa Rica a very attractive Latin America nearshore outsourcing experience. Most importantly, you can take advantage of the international tax laws granted to international companies that invest in Costa Rica and its local call center economy. The potential savings and benefits will make your outsourcing campaign a very wise BPO business decision.
In addition, unlike other traditional offshore call centers, Costa Rica’s Call Center stays focused on managing no more than a two hundred and fifty agent call center, one outsourced or outbound customer service campaign at a time in order to properly control quality, performance and positive BPO morale. Once capacity is reached at one of our call centers, another location will be created with the same nearshore BPO structure and Central American business plan in order to keep our bilingual call center results and expectations consistently higher than that of the telemarketing competition.

Central America BPO software is as important to an outsourced campaign as telemarketing training. Both areas must be secure, reliable and willing to out perform the same call center competition that you are currently considering. Costa Rica has a very solid infrastructure , stable democratic government, very competitive labor costs and a telemarketing job pool that is especially attunded to the North American culture. Offshoring call center jobs are some of the top paying career opportunities in Costa Rica. This differs greatly from other countries that consider it as a starting position in a dead end call center company. Turnover at these other locations are five to ten times more than in Costa Rica.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Employment Areas: Administrative/Clerical; Customer Service/Help Desk; IT/Tech
Office Address: barrio aranjuez
City: San Jose
ZIP / Post Code: 33122
Country: Costa Rica
Phone: See the relevant job posting below for the correct number (if available).

Job Listings for this Employer:

over one month ago 1. IT Computer Engineering graduate & Computer Engineering/ Barrio Aranjuez Job in

San Jose - Costa Rica

HIRING IT Computer Engineering graduate & advanced Computer Engineering (Barrio Aranjuez Costa Rica) - ON SITE Call Center IT position....
Skills Needed: • 2-3 years of experience.
• Computer Engineering graduate or advanced Computer Engineering student.
• English 80% or above.
• Available to work on schedules that may vary from mornings, weekends and late afternoons.
• Confident and friendly personality.
• Excellent verbal and written communication skills.
• Network security and overall networking knowledge (CCNA, CCNA Security, desirable)
• Proficient on Microsoft office.
• Knowledge of network cabling and wireless routers setup.
• Experience working with UNIX systems.
• WordPress CMS knowledge.

IT Computer Engineering graduate & Computer Engineering/ Barrio Aranjuez Job

Posted by Costa Rica's Call Center
View this Job
over one month ago 2. Customer Service And Back Office Job in

San Jose - Costa Rica

Customer Service/Help Desk, Administrative/Clerical


This is NOT virtual or WFH.

Schedule: Mondays to Fridays 9AM-6PM.

You do NOT work on Weekends.

Send your resume in English to:

(Please contact us using the "Apply for this Job Posting" box below)

Barrio Aranjuez HR Department

Candidates who are contacted for an interview are expected to bring their printed resume, copy of their ID, delinquency record, and a picture passport size.

Interviews are only between Mondays to Fridays from 8 am to 2 pm. We do not have open house or walk in interviews.
Candidates must have 90% English (Mandatory)
Experience in call center related jobs.

Our client is a U.S.A. ATTORNEY LAW FIRM for 9 years!  A Very STABLE position.


Customer Service And Back Office Job

Posted by Costa Rica's Call Center
View this Job
LOGIN Area - Jobsite