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Clinic Administrative Assistant

Job in Easthampton - Hampshire County - MA Massachusetts - USA , 01027
Full Time position
Listed on 2021-05-04
Job specializations:
  • Administrative/Clerical
    Admin Assistant, Clerical, Office Administration, Scheduler
  • Social Work
    Family Support Services
Job Description & How to Apply Below
Northeast Center for Youth and Families, Inc. seeks a full-time Clinic Administrative Assistant to receive referral information, assess level of care to match appropriate standards for outpatient services, and coordinate all documents necessary should client be appropriate to receive outpatient therapy and/or medication management services at NCYF.

This Administrative Assistant will:

Provide courteous and timely customer service
Adhere to Agency and program policies and procedures
Initiate and complete all administrative paperwork included in the Client Intake Packet via our EMR system
Ensure that intake paperwork meets quality assurance standards [as determined by Division Director or designee] and is prepared for entry into the client chart
Respond to all intake calls, voicemails, website inquiries, and emails within 1-2 business days
Orient client to service availabilities, rights, and responsibilities
Ensure client  assigned, documented, and entered into any and all database and relevant systems
Communicate in a timely manner with Clinic Administrator when additional resources or support is needed.
Run insurance eligibility and enter clinical authorizations as needed
Schedule clients on the clinicians' calendars
Participate in staff meetings and utilization reviews
Seek out previous medical/psychiatric records prior to client's initial visit
Communicate with clinical staff as needed
Assist in copayment billing and charging as well as verification of financial information

The ideal candidate will have these qualifications:

1. Associate's Degree in a related field (preferred) or equivalent direct experience of at least two years; experience working in an outpatient clinic preferred

2. Basic knowledge of both Word and Excel is required

3. Broad knowledge of non-profit administration and child protective services

4. Reliable transportation required

5. Approved CORI, DCF checks required

AA/EOE: We believe diversity strengthens our organization
Position Requirements
College, 3 to 4 Years work experience
Contact Information
Contact Name: Northeast Center for Youth and Families
Contact Phone: 4135297777
Preferred method of contact: Email with CV via Application Box below.
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