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Bilingual Exam Administration Coordinator

Job in Edmonton - Alberta - Canada
Company: Yardstick
Full Time position
Listed on 2021-04-28
Job specializations:
  • Administrative/Clerical
    Clerical, Entry Level Administration, Entry Level Office, Office Administration
Job Description & How to Apply Below
As a Yardstick Exam Administration Coordinator, you will provide a world-class exam experience for candidates across our test centre network, using your impeccable attention to detail and strong communication skill in written and verbal forms. Our national test centre network must adhere to strict standards and require attention to ensure that their questions are answered and that the candidate experience is fair and as free of anxiety as possible.

Primary Roles and

Responsibilities

You will work directly with the Exam Administration Department and report to the Director of Exam Administration. Primary responsibilities include:
Exam Delivery:
Implementation of exam administration standards and protocols

Providing support for our test centre network via telephone, email and ticketing services

Ensuring proper security protocols are used for confidential client information

Completing administrative tasks, including reporting, compiling data for clients, completing and organizing test centre documents

Archiving and maintaining of proctor documents

QA/QC of exam forms, site builds, documentation, communication pieces and more

Exam booking duties for all types of Yardstick examinations

Maintaining exam security and operating with a high level of attention to detail

Maintain and update the Test Centre Network of over 400 locations across Northern America focusing on high quality locations who meet our standards

Maintain an accurate booking calendar for various types of assessments across Northern America and International in some cases

Some evening and weekend after hours phone support as needed Desired Attributes:
Comfortable and intuitive with technology and a fast learner

Excellent time management skills and very strong administrative skills

Enjoys working in a collaborative team environment

Excellent communication skills both verbally and in written form

High proficiency using Microsoft Office applications (Word, Excel, Outlook) and familiar with both Mac and PC environments

Calm under pressure; able to provide instruction to proctors/candidates under timelines

Very high attention to detail and precise nature essential

Strong problem-solving and decision-making skills

Proficient with multi-tasking and organization

Office Administration experience is an asset

Bilingual mandatory

Security clearance may be required Why join Yardstick? Competitive salary
100% company-funded medical and dental benefits (for you AND your family!)Employee Assistance Program (EAP)
Sleek and shiny MacBook
 
 
 
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