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Player Experience Coordinator

Job in Edmonton, Alberta, Canada
Listing for: Cineplex Inc
Full Time position
Listed on 2026-05-27
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Step into the role of Player Experience Coordinator and create lasting memories for guests! Provide expert gaming knowledge and exceptional service in an exciting, interactive environment.

In this lively position, you'll be an integral part of the gaming experience. Responsibilities include upselling games and retail, ensuring game stations are well-maintained, and assisting guests with their questions. Strong communication and problem-solving skills are essential for success in this role, as you’ll navigate inquiries and promote various events. You will also assist with setup and teardown for events, reflecting your dynamic engagement with guests.

Key Responsibilities:

• Engage with guests at gaming attractions

• Upsell products and services to enhance experiences

• Ensure cleanliness and operation of gaming areas

• Handle cash and process payments accurately

• Collaborate on event setup and teardown

Requirements:

• Must be of legal age for alcohol sales

• Experience in customer service is preferred

Attention to detail is crucial

• Excellent communication and problem-solving skills

• Hold relevant alcohol handling certification

Bring your energy and gaming expertise to provide exemplary service while ensuring guests have an unforgettable time.
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