Job Description & How to Apply Below
You will be the first point of contact for users experiencing technical difficulties. With 1-2 years of experience, you’ll leverage guides and manuals to implement effective solutions.
Your role includes maintaining a log of problems and solutions to facilitate team collaboration.
Key Responsibilities:
• Address user difficulties with computers efficiently
• Research solutions in user guides and technical documents
• Keep a log of problems and solutions for analysts
• Offer business systems and Internet support to users
• Ensure proper setup and installation of equipment
Requirements:
• Minimum college or CEGEP education
• 1-2 years of relevant technical support experience
• Strong client focus and organizational skills
• Attention to detail in a fast-paced environment
• Flexible schedule for day, evening, or weekend shifts
Leverage your troubleshooting skills to support our users with a focus on client satisfaction and effective solutions.
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