Intake and Placement Specialist

Location:

Trinity/Livingston | Houston, San Jacinto, Polk, Angelina, Trinity, TX 75862, USA

• Support/Service Delivery
  • Provides program and agency information and/or makes referrals to other community resources.
  • Identifies providers that can meet each child's needs when locating a placement.
  • Uses tools and training to determine child/youth needs and makes appropriate referrals for placement.
  • Examines Minimum Standards for various types of placement resources.
  • Learns the background of the family and child/youth on each case to strategize best support.
  • Researches solutions to technical or service‑related issues and seeks guidance from mentors; follows up with all concerned to inform them of solutions or updates.
  • Processes, assesses, and assigns incoming referrals.
  • Participates in on‑call rotation and duties by responding to notifications and phone calls as required.
  • Effectively uses Outlook Calendar as instructed to reflect daily and weekly tasks.
  • Works independently to meet placement deadlines and job performance expectations.
  • Assesses and prioritizes tasks independently to manage time.
  • Performs clerical duties such as typing, filing, faxing, copying, answering telephone inquiries, relaying messages, etc.
  • Performs other duties as assigned by supervisor or director.
• Quality Improvement
  • Offers new ideas and ways to streamline processes to better serve communities and the organization.
• Communication
  • Establishes and maintains appropriate rapport with all clients, families, and colleagues inside and outside the organization.
• Growth
  • Assures continuous professional growth and development by actively participating in supervision and staff meetings.
  • Independently seeks resources and learning opportunities to foster ongoing professional growth.
• Supervision
  • Receives supervision and actively communicates with supervisor via phone, email, written messages, and in person regarding program matters.
  • Provides solution‑focused input, is positive, supportive, respectful, and engaged with the team.
  • Acknowledges and values the contribution of team members.
  • Is resourceful and embraces tactical creativity to overcome challenging tasks and difficult situations.
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work‑related contacts.
• Community Engagement
  • Works collaboratively with other systems (education, health and justice systems) to improve outcomes for child/youth and family.
  • Engages with Youth for Tomorrow for levels of care to meet children’s needs while in placement.
  • Interacts with children, clients, families and communities in a way that reflects the organization’s commitment to strong collaborative relationships.
• Documentation
  • Ensures accuracy and timeliness of data entered into systems; ensures all relevant information exists in records.
  • Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.
• Finance/Budget
  • Reports expenses and provides supporting documentation.
  • Adheres to deadlines for expense reports.
• Risk Management and Safety
  • Complies with professional and ethical standards of conduct established by the organization.
  • Adheres to mandated child abuse reporting laws.
  • Ensures all policies, procedures, and standards relating to child safety and well‑being are followed.
  • Follows policies and procedures for responding to and handling crisis situations.
  • Completes online learning and policy acknowledgements by due date.
  • Attends and participates in all required training.

• Education/Credentials/Licensure
  • Bachelor’s degree from an accredited school required; or
  • In lieu of a Bachelor’s degree, an Associate’s degree from an accredited school plus two (2) years of relevant work experience; or
  • Sixty accredited college credit hours plus two (2) years of relevant work experience; or
  • Ninety accredited college credit hours plus one (1) year of relevant work experience.
  • Valid state driver’s license and safe driving record.
  • Reliable transportation and current auto insurance.
• Experience
  • Requires one (1) year of Child Placement Experience.
  • Examples of relevant work experience include social, human, or…