Manager, eCommerce Technology

About Liquid I.V.

Liquid I.V. is an Equal Opportunity employer committed to building an inclusive culture of belonging that embraces the diversity of our people and the communities we serve. We strive to create workplaces where everyone feels seen, heard, and empowered to bring their authentic selves to work.

The Manager, Commerce Technology will lead the ongoing evolution, scalability, revenue integrity, and production governance of our headless Shopify commerce ecosystem. As an internal technical lead, you will partner closely with our outsourced development provider to ensure strong architectural standards, engineering quality, performance optimization, and long‑term platform scalability. This high‑impact individual contributor will have strategic ownership and cross‑functional influence throughout the organization.

• Lead and contribute to the evolution of Liquid I.V.’s headless Shopify architecture, including frontend architecture, API orchestration, middleware reliability, and backend commerce services.
• Serve as the primary internal technical counterpart to Pack Digital, ensuring high engineering standards, thoughtful solution design, and scalable implementation approaches.
• Partner with product and development teams to review and guide technical implementation decisions for new features and integrations.
• Establish clear data standards and API structures for revenue‑related functionality, ensuring transactional accuracy, reliable reporting, and scalable experimentation.
• Develop and manage a structured technical issue intake and prioritization framework in partnership with the CX team.
• Own triage and prioritization of production issues across CX, Operations, Marketing, and Product, balancing roadmap initiatives with urgent fixes based on business impact.
• Identify recurring issue patterns and drive durable, scalable solutions to reduce repeat incidents.
• Partner with development teams to oversee sprint‑level technical planning, release governance, regression testing processes, and deployment best practices within the outsourced model.
• Maintain documentation of system architecture, data flows, APIs, and integration dependencies across the commerce stack.
• Support governance of integrations across ERP, OMS, subscription platforms, CRM, PIM, payment gateways, fraud tools, and other third‑party services.
• Monitor API reliability, middleware performance, and data integrity across connected systems.
• Lead site performance optimization efforts across the headless stack, including Core Web Vitals, load speed, caching strategy, and uptime monitoring.
• Partner with Analytics and Growth to ensure accurate implementation of Amplitude, GA4, GTM, server‑side tracking, and data layer governance.
• Identify and reduce technical debt while supporting long‑term scalability and resilience.
• Support PCI compliance efforts and collaborate with IT on GDPR/CCPA technical implementations and security best practices.
• Provide technical risk mitigation guidance during major product launches and high‑traffic campaigns.
• Stay current on headless commerce best practices, frontend advancements, and Shopify platform updates.

• 6–9+ years of experience in ecommerce engineering, headless commerce environments, or related technical roles.
• Experience working within headless Shopify Plus and API‑driven commerce architectures.
• Hands‑on experience with modern frontend frameworks such as React, Next.js, Hydrogen, or similar.
• Experience partnering with outsourced development teams.
• Experience supporting complex system integrations.
• Demonstrated ability to improve site performance and resolve production‑impacting issues.
• Working knowledge of analytics implementation and tracking within decoupled systems.
• Strong analytical and systems‑thinking mindset.
• Excellent communication skills and ability to translate technical concepts into business impact.
• Ability to operate autonomously in a fast‑paced environment.
• Detail‑oriented and results‑focused.
• Bachelor’s degree in computer science, engineering, or related field preferred, but not required.

• 100% company‑paid medical, dental, and vision insurance (PPO, HMO, and Kaiser…