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Onsite Supervisor-bilingual, 3rd Shift Elgin, Illinois

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: Verstela
Full Time position
Listed on 2025-11-28
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Supervisor-bilingual, 3rd Shift New Elgin, Illinois, United States

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to Clearly Rated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

About the Position

In this role, you'll work directly at one of our high volume client sites. This unique position involves overseeing a team of employees and working closely with our local branch to ensure both client and candidate satisfaction. Your strong communication, leadership, and problem-solving skills will be key to your success. Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

Prior recruiting experience is not required. You will receive comprehensive training to ensure you are set up for success.

You will
  • Maintain and nurture client relationships to ensure satisfaction and retention.
  • Support and oversee the performance and well-being of employee on-site.
  • Address and resolve any issues that arise, efficiently and effectively.
  • Conduct new employee orientations and on-boarding
You have
  • 1+ years of supervisory (lead) experience in a customer service or sales setting
  • Reliable transportation to visit client sites on a regular basis
Schedule

10PM-7AM Monday-Friday + 1-4PM every other Saturday

Pay

$25-$30

Benefits
  • Life and Long-Term Disability Insurance
  • Employee Wellness Program
  • Pet Insurance
  • Consumer Discount Program Membership
  • 401(K) Retirement Plan with Employer Match
  • 8 Paid Holidays
  • 15 days of Paid Time Off (PTO) the first year
  • 3 days of Paid Community Service Time (CTO)
  • 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Want to Take the Next Step

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

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