Application Engineer

Job Description

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid.

Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.

8:00 am – 5:00 pm (Mon‑Fri) Remote

The estimated annual base salary range for this position in the United States is $79,780–$105,713. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.
Please note this role may also qualify for sales-related compensation.

• Serve as a pre‑sales technical resource for the regional sales team, offering practical knowledge of S&C products and services and responding to technical inquiries promptly and accurately.
• Support the regional sales team to continuously seek out information about customer challenges and pain points in support of addressing customer needs and converting opportunities into sales.
• Respond to simple technical inquiries for standard products, conveying accurate information that supports the customer's needs.
• Assist Senior Applications team members to recommend and advise on the viability of sales opportunities, leveraging knowledge of S&C's standard product range.
• Ask effective questions to clarify customer challenges, goals and outcomes and match S&C standard products and solutions with customer specifications, identifying all exceptions, clarifications and deviations for requests for information (RFI's) and requests for quotes (RFQs).
• Collaborate with Product Managers, Engineering and other departments to provide timely and meaningful responses to customer queries on S&C's standard product range.
• Attend customer meetings as a technical resource, creating and presenting presentations, insights and solutions and addressing simple questions to progress opportunities forward.
• Prepare basic‑level proposals and technical information for tender submissions.
• Support the creation of product trial proposals, scoping trial agreements, tracking trial data and presenting the results back to the customer in support of system‑wide deployment and sales conversion.
• Support new product introduction with the regional sales team and support the successful rollout of new products to customers within the region.
• Assist Senior Sales and Applications team members with providing technical support to Power System Solutions (PSS) concerning applications and customer requirements upon completion of the sale, to inform the project management process for the installation and commissioning phase.
• Represent S&C at industry events (trade shows, expos, conferences, lunch and learns, presentations and forums etc.) and support promotional activities through demonstrating products at the S&C booth or Customer Experience Center (CEC).
• Conduct factory tours and participate in Factory Acceptance Testing (FAT) to guarantee total customer satisfaction.
• Deliver simple product overview and insight pitches to customers and internal stakeholders on new products and applications in support of generating new opportunities and business.
• Assist with reporting on customer and market analysis data obtained throughout the applications support process, and submit product development ideas, new solutions and applications through applicable channels.
• Entertain customer during and outside of business hours, as appropriate, to establish customer relationships necessary to sell S&C's products and services effectively.
• Travel regularly (flying and…