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Customer Service Representative

Job in Elmhurst - DuPage County - IL Illinois - USA
Company: Gerber Collision & Glass
Full Time position
Listed on 2019-05-22
Job specializations:
  • Automotive
    Automotive Technician, Entry Level Automotive
  • Sales
Job Description & How to Apply Below
Position: Customer Service Representative *500 Bonus*

Job Description

Gerber Collision & Glass currently has an immediate opening for a full-time Customer Service Representative in our Elmhurst, IL






Pay: $12.50/Hour (Earn up to $20/hr!) + Daily Bonuses + Pay differential for weekend shift + $500 SIGN ON BONUS!

The Customer Service Representative will provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs.


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving auto glass products and services


  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Excellent attendance
  • Prior Auto Glass experience is a Plus!
  • Strong computer software experiences (Excel, Gmail, Windows)
  • Strong phone experience/etiquette
  • Bilingual is a plus! (Spanish or Polish is a plus!)

keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass repair, auto glass, labor, trade, gerber, auto glass service, customer service, call center, sales

We are a fast-growing company, looking for high performing Customer Sales Associate to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!

Company Description

Gerber Collision & Glass is North America's largest Auto Body Consolidator in North America. We have over four hundred shops in twenty-four states in the US. Our shops provide our employees steady work flow, an organized production model and opportunities to advance! Gerber is the place for collision pros to grow their career. Come see why employment with Gerber is highly wreck-omended!

Position Requirements
Less than 1 Year work experience
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