Gerber Collision & Glass currently has an immediate opening for a full-time Customer Service Representative in our Elmhurst, IL
*$500 SIGN ON BONUS*
*STRONG OPPORTUNITY FOR ADVANCEMENT*
*FRIENDLY AND OUTGOING ENVIRONMENT*
*STRONG AND STABLE COMPANY*
Pay: $12.50/Hour (Earn up to $20/hr!) + Daily Bonuses + Pay differential for weekend shift + $500 SIGN ON BONUS!
The Customer Service Representative will provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving auto glass products and services
- Previous experience in customer service, sales, or other related fields
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent attendance
- Prior Auto Glass experience is a Plus!
- Strong computer software experiences (Excel, Gmail, Windows)
- Strong phone experience/etiquette
- Bilingual is a plus! (Spanish or Polish is a plus!)
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We are a fast-growing company, looking for high performing Customer Sales Associate to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!Company Description
Gerber Collision & Glass is North America's largest Auto Body Consolidator in North America. We have over four hundred shops in twenty-four states in the US. Our shops provide our employees steady work flow, an organized production model and opportunities to advance! Gerber is the place for collision pros to grow their career. Come see why employment with Gerber is highly wreck-omended!