Branch Supervisor

Salary

Competitive Salary + Bonus + Excellent Benefits

We are Bassetts, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Assisting the Branch Manager with the day to day running and operations within this small branch.
• Supervise and support branch staff, providing guidance, training, and performance feedback.
• Serving customers on the trade counter, offering advice and product knowledge.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• General warehouse duties including goods in & out, picking and packing customer orders.
• To be a key holder for the branch.

This is a full‑time, permanent role working 42.5 hours per week Monday to Friday 07:30 – 17:00pm.

• Previous industry or merchant experience is preferable.
• Prior experience in a Face to Face customer service/sales environment.
• Excellent communication skills and confidence interacting with customers.
• Some warehouse knowledge.
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
• Willingness to step up to run the branch in the Branch Manager’s absence.
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• To be comfortable lifting heavy items.