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Tier 2 Technical Support Analyst — Escalations & Liaison

Job in Estero, Lee County, Florida, 33928, USA
Listing for: Rentvine
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Rentvine is searching for a Technical Support Analyst (Tier
2) to be the last line of defense for complex issues impacting our customers. This role involves deep engagement with engineering and product teams to ensure effective resolution and communication about defect status.

The ideal candidate has 3–5 years of relevant experience, excellent problem-solving and communication skills, and proficiency with defect tracking tools. Strong knowledge of accounting and property management is highly desirable.

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