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Customer Service Rep Bilingual English Customer Service Call Center / Support

Guest Experience Front Desk Agent - Resort & Casino

Job in Everett, Snohomish County, Washington, 98213, USA
Listing for: The Skagit Casino Resort
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A Washington State resort is seeking a Front Desk Agent to provide exceptional guest service at check-in and check-out. Responsibilities include handling reservations, maintaining guest accounts, and managing phone inquiries efficiently. Candidates should have a high school diploma or GED, with at least one year of front-line guest service experience. The role also requires proficiency in a Windows environment and experience with credit transactions.

The position offers PM shifts, including weekends and holidays.
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