Everett Stadium 16 & RPX - Part Time Team Member mornings

Description

Team members are classified based on individual theatre needs and/or employee availability as either variable hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. They must act as a representative of Regal consistently with our mission statement and policies.

• Regular and consistent attendance.
• Handling of emergency situations when called upon.
• General cleaning duties.
• Compliance with company dress code.

• Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards, redeemed discount tickets, passes, and coupons.
• Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Promoting the Regal Crown Club program.
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy.
• Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy.

• Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards, and redeemed coupons, as well as concession stock inventory.
• Promoting the Regal Crown Club program.
• Operating, preparing, and cleaning all concession-related equipment.
• Upselling/suggestive selling.
• Complying with all local, state, and federal food safety laws.
• Abiding by all federal and state laws regarding breaks and/or meal periods.
• Ensuring required alcohol certification and training are current where applicable.
• If the theatre sells alcohol and duties include selling/serving alcohol, must be of legal age to sell or serve alcohol according to state or local laws.
• Required to read and understand training materials covering sexual harassment and discrimination.

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary.
• Enforcement of MPAA rating system.
• Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and maintain a safe quality environment within the auditoriums.
• Reporting to management any problems, discrepancies, or unusual situations that arise at the theatre.
• Performing in-auditorium concession auxiliary sales as directed by management.
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways, and other areas outside the auditorium.
• Monitoring the cleanliness and operation of theatre vending equipment.
• Assisting with all opening and closing duties as assigned by management.

$20.77 per hour.

Free movie passes and discounted concessions at any Regal location. All team members eligible for a 401(k) retirement plan with a company match after age 21 and six months of service.

Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

Possess good public speaking, listen effectively and respond clearly and directly.

Perform calculations with speed and accuracy and identify and correct errors.

Identify problems, gather relevant data, note possible causes of problems, evaluate relevant information, recognize alternatives, and reach conclusions based on evidence. Take action beyond what is necessarily called for, perform under pressure and/or opposition.

Possess excellent communication skills with customers, co‑workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.

Frequent standing, walking, sitting, using hands to handle or feel, reaching with hands and arms, talking or hearing. Occasionally climbing, balancing, stooping, kneeling, crouching, crawling. May occasionally lift up to 60 pounds. Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.