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PC Support Technician
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-06-06
Listing for:
TEKsystems
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer
Job Description & How to Apply Below
Schedule:
Thursday-Sunday: 6am-4:30pm PST
Entry level candidates are OK if they have an A+ Certfication
Description
Our client is looking for a PC Support Technician who will work in a factory environment and troubleshoot hardware (laptops, PCs, peripherals) and software (Windows/Office) for end-users. Successful candidates will be expected to follow established documented processes, perform software and hardware break/fix. This includes disconnecting computing equipment and networking equipment during factory changes as well as helping customers via phone, in person and remotely.
Occasional travel to different local sites. Position requires a heavy amount of walking in Factory and Flight-line areas (steel toed boots will be required and provided). This position is part of a team supporting our customer 24X7 with multiple shifts, responding to tasks associated to SLA/SLO (Service Level) agreements.
Responsibilities:
o Primary Responsibility - Perform onsite troubleshooting, repairs and upgrades for client hardware and software resolution.
o Provide Installation, Moves, Additions, Changes, and Dispose Activities upon request
o Perform hands-on and in-depth troubleshooting and associated repairs of failed client hardware and software.
o Perform thorough documentation of all service activities.
o Meets all success-measuring benchmarks (customer services, SLO / SLA's, etc...)
Support will also consist of, but not limited to:
- Mobile Devices (Phones, Wearable, etc.)
- Proactive Issue Identification and Resolution
- Ad-hoc Activities
- Line Moves
- L1/Hot Hands for All Manufacturing/Factory Areas
- IMACD (Install/Move/Add/Change/Deployment) Activities
- Testing and Finalizing for Builds
- Installation of patches and upgrades
- Installation of customer approved software upon request
- Provide support as needed for the following:
Training Support, Cable/Lock Management, Cart Retrofit/Support, Audit/Inventory Management, Manufacturing Technician Orientation, Wireless Suitcase and Wireless Workgroup Bridge Deployment, Battery Runs, Security Compliance Support (e.g. Emergent & Monthly Patching, McAfee updates), General Maintenance (e.g. Vacuuming/Dusting out Computers, Disk Space & Profile Cleanup)
** Excessive walking-inclement weather possibility
** Steel toe shoes required
** Valid Driver's License and own transportation needed
Skills
Desktop, Support, Troubleshooting, Hardware
Top Skills Details
Desktop, Support, Troubleshooting, Hardware
Additional
Skills & Qualifications
o A+ Certification required (or equivalent hands on experience of 2 years full time, hardware maintenance), Net+ Certification recommended
o Experience troubleshooting and repairing basic networking issues
o Demonstrate good customer service skills
o Ability to work independently and manage time to complete tasks
o Possess a valid driver's license with reliable personal transportation to travel between supported sites
o Advanced hands-on experience troubleshooting & repairing client hardware.
o Possess strong communication skills; both verbal and written.
o 3+ years of relevant experience or equivalent combination of education and work experience.
o Some shifts may require one weekend day
o Be able to lift 35 lbs.
o Pass security and drug testing
Candidates must be able to pass background check. Valid driver's license with reliable transportation is also required because there are 3 buildings in the Everett location; all ~0.5 miles away from each other.
Experience Level
Entry Level
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health and Dependent Care Spending Accounts (HAS & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Time off/Leave (PTO, Vacation, or Sick Leave)
Job Type & Location
This is a Contract position based out of Everett, WA.
Pay and Benefits
The pay range for this position is $20.77 - $20.77/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave…
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