Xfinity Retail Sales Consultant; Everett, WA

Job Summary

Pay: $20.80/hr + $1330/month targeted commission (total $28.49/hr).

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade service levels, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a full‑time, flexible, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and stand and move about the store constantly.

• Day‑One benefits: medical, dental, and vision coverage;
  Comcast Xfinity courtesy services in serviced areas; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement of up to $8,000 for full‑time employees; paid time off; 401(k) savings plan with up to 6% dollar‑to‑dollar matching.
• Additional benefits include comprehensive Employee Assistance Program, flexible work arrangements, and other company‑provided resources.

Base Pay: $20.80 per hour.

Targeted Commission: $1,330 per month.

Total Target Compensation: $28.49 per hour (base pay plus targeted commission).

The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.

High School Diploma / GED.

Relevant work experience: 2–5 years.

Customer focus, workplace organization, persuasion, teamwork, technical knowledge, self‑motivation, critical thinking, problem solving, resilience, communication, professional integrity.

Comcast is an equal‑opportunity employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We are a Veterans, LGBTQ+, and disabled‑friendly employer and will provide reasonable accommodation to individuals with disabilities to participate in the application or interview process and perform essential job functions.