Fire & Security Service Engineer

Fire Alarm & Security Engineer | Exeter | £40k + Travel Time + Standby

Join a Leading NSI Gold Approved Fire & Security Specialist

We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK.

Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Exeter and the surrounding areas.

This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression.

The Role

As a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites.

Your responsibilities will include:

Planned preventative maintenance (PPM)
Reactive fault finding and repairs
Diagnosing and resolving system issues efficiently
Ensuring systems remain fully operational and compliant
Delivering exceptional customer service on-site
Completing service documentation accurately and professionally
You'll work across a variety of systems including:

Fire Alarms
CCTV
Access Control
Intruder Alarms
This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships.

What We're Looking For

Proven experience servicing Fire & Security systems
Strong fault-finding and diagnostic skills
Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
Good technical knowledge and problem-solving ability
Professional, customer-focused approach
Full UK Driving Licence

Location & Coverage

This role will predominantly cover Exeter, Devon, and the surrounding areas, attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems.

Salary & Benefits

Financial Package

£30,000 – £40,000 basic salary (DOE)
Overtime available after 40 hours:

1.5x rate Monday–Saturday
2x rate Sundays & Bank Holidays

Paid travel time (excluding the first and last 30 minutes of each day)
£180 standby allowance per week on call
Call-outs paid at overtime rates with door-to-door travel
Rest time provided for overnight call-outs
Up to £2,000 annual bonus, paid quarterly based on individual KPI performance
Company Vehicle & Equipment

Electric company van with personal use permitted
Specialist plant and equipment provided
Fuel and operational costs covered
Hand tools excluded
Employee Benefits

33 days annual leave including Bank Holidays
Holiday purchase scheme
Workplace pension scheme
Life assurance
Childcare vouchers
Share Incentive Plan (subject to enrolment)
24/7 Virtual GP service
Employee Assistance Programme
Training & Development

Annual performance review and career planning
Ongoing manufacturer and industry training
Access to internal Learning Hub
Tavcom training courses
Genuine opportunities for career progression within a growing organisation

Why Join?

Join a respected NSI Gold Approved business
Excellent earning potential through overtime and bonus schemes
Strong engineering and technical support network
Ongoing investment in training and development
Stable, long-term career opportunity with a growing company
Supportive team culture that values its engineers

Interested?

If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you.

Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion.

SER-IN