Loss Investigations Manager Job Fairfield area,California USA,Security

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.

JOB SUMMARY

Under general managerial review, the Loss & Recovery Program Manager implements and maintains effective security policies, investigations, and physical protection of the Bank’s employees and property.

ESSENTIAL FUNCTIONS

Manage the Corporation’s loss recovery program and staff:

Conduct investigations of external and internal losses, including embezzlement and fingerprint reports.
Determine disposition of operating losses.
Serve as project leader when working with outside counsel.
Represent the Corporation at various legal proceedings.
Serve as Corporate Liaison with law enforcement, security, and collection personnel.
Manage the Loss Investigations staff and evaluate their job performance.

Act as the Corporate Security Officer:

Manage the Bank’s loss and recovery programs.
Ensure compliance with regulatory guidelines (Reg P).
Act as Corporate liaison with law enforcement and security personnel.
Lead projects with outside legal counsel.

Prepare departmental reports:

Conduct security‑related surveys and special projects.
Develop report formats.
Generate regulatory and internally required reports.
Serve as system administrator for the Corporation’s security reporting system.

Ensure compliance with regulatory guidelines:

Prepare crime reports.
Develop, enhance, implement, and monitor the Corporation’s security program, policies, and procedures.
Ensure branch physical security equipment meets minimum legislated standards.
Provide guidance to company personnel and ensure training is conducted.
Assist with safety‑related training classes.
Supervise the Bank Physical Security Equipment Maintenance program and staff.

Develop, enhance, implement, and monitor the Bank’s security program, policies, and procedures:

Include fraud prevention monitoring and physical security program to ensure equipment meets minimum legislated standards.

Participate in other special projects and perform other job‑related duties as assigned.

MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS

Previous work experience related to security and/or loss prevention within a financial institution.
Working knowledge of all aspects of bank and data security, including investigations, protective devices, law enforcement procedures, and bank operations.
Excellent communication and interpersonal presentation skills.
Strong training and analytical skills.

PHYSICAL DEMANDS

Travels to various locations.
May work non‑standard hours.
Sits through meetings.

MENTAL DEMANDS

Take independent action to respond to a multitude of requests for assistance both internal and external.
Conduct independent investigations relative to possible or actual losses while maintaining high levels of confidentiality.
Manage multiple tasks and administer projects of a complex and confidential nature concurrently.
Independently organize, complete, and administer projects of a complex and confidential nature.
Read and analyze legal documents, prioritize workload, basic accounting skills, and high level of problem resolution.
Represent Bank as its Security Officer at meetings, internal and external, and act as liaison with law enforcement and legal counsel.

EQUIPMENT USED TO PERFORM FUNCTIONS

PC and laptop, fax, telephone, photocopier, 10‑key calculator, private vehicle.

DECISION MAKING

Evaluate documents and information to identify what type of recovery efforts will be initiated.
Analyze findings and recommend changes in current policies and procedures to minimize or prevent reoccurrences of losses.
Present disposition recommendation to Corporate Security Officer on losses above authorized settlement limits.
Investigate breaches in data security and recommend changes in procedures and policies to prevent reoccurrences.

SUPERVISORY RESPONSIBILITY

Directly Supervised: 3.
Supervised by Subordinates: −0−.

FINANCIAL IMPACT

Protects the Corporation from economic loss and minimizes the financial impact of fraudulent situations.
Sign‑off authority of $10,000.00.
Oversee collection efforts to ensure effective recovery has been pursued by branches, collection departments, outside collection agencies, law enforcement and legal counsel.
Responsible for managing operating losses & recoveries for the Corporation.
Annualized departmental budget approximately $400,000.

CONTACTS

Internal:
All levels of management.
External:
Legal counsel, law enforcement personnel, private security contractors, security staff at other financial institutions, customers.

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