Data Center Facilities Manager

Description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you’ll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. The Data Center Facility Manager acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting.

They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including electrical support equipment such as stand‑by diesel generators and related fuel systems, 3‑phase electrical systems that include but are not limited to switch gear, UPS units, PDUs, wet cell batteries, and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers and water chemical systems, air handlers and associated systems, pumps, and motors.

Additional support equipment is included in the scope of the role, which includes fire suppression systems, building automation systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Ensure staffing levels are maintained and grow with expansions
• Be actively involved in ongoing construction activities
• Coordinate daily with a multitude of third‑party vendors ensuring adherence to contracted SLAs

Effectively and efficiently manage the operations budget and expenditures.

• 3+ years of Microsoft Office products and applications experience
• 5+ years of work in a managerial/supervisory capacity with 8-10 or more direct reports
• 3+ years of experience in industrial electrical and mechanical systems

• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switch gear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 7+ years of experience working in a data center or other mission‑critical environment with an emphasis on building and equipment operation
• Experience communicating technical details verbally and in writing
• Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment
• Behavioral interviewing and hiring experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture…