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SiteMinder Support Specialist

Job in Farmington - Hartford County - CT Connecticut - USA
Full Time position
Listed on 2019-10-02
Salary 95.595238095238 USD Hourly USD 95.595238095238 HOUR
Job specializations:
  • Software Development
    Python
  • IT/Tech
    Tech, Systems Administrator, Systems Developer
Job Description & How to Apply Below
We are looking for a SiteMinder Support Specialist to be a part of our team of client-facing experts to help drive support processes, customer service, and solution building. This is an excellent opportunity for a professional that possesses a commitment to excellence and high standards. Strong organizational, problem solving, and analytical skills are a must. Candidates with demonstrated ability to effectively manage priorities adapt well to changing priorities while remaining flexible and enthusiastic will be highly considered.

This role also provides an opportunity for you to train and develop your skills in Identity and Access Management technologies.

Principal responsibilities:

Install and Configure CA SiteMinder Agents.

Troubleshoot and solve Single Sign-On, LDAP & Identity Management issues.

LDAP & Identity Management (open to learn & support)

Communication with the end user, understanding the problem.

Independently handle assigned tasks with minimum guidance.

Prepare technical documentation, as well as root cause analysis reports.

Prepare and deliver regular Timesheet, status reports, updates and communication to the client and SDG management.

Be a proactive member of the on-call team.

Required skills:

Candidates must have 4+ years of experience with Siteminder.

Candidates must have over 2 years of experience in supporting LDAP environments.

Experience with SunONE LDAP/ OpenLDAP / Oracle Directory Server Enterprise Edition.

Administration, troubleshooting and scripting for Unix/Solaris/Linux operating environments.

Experience in SiteMinder Agent installation, configuration.

Good troubleshooting skills.

Candidate should be a solid team contributor and work well with others, as well as possess the ability to work individual assignments with minimum guidance.

Candidates should also have excellent verbal and written communication skills.

Jason Consolo

Sales Manager

Greenlight Professional Services (GPS)

319 Littleton Road Suite 308

Westford, Ma 01886

Office: 877-562-4477
(Please contact us using the "Apply for this Job Posting" box below)

gpsnational.jobs.net
Position Requirements
Bachelor,   7 to 8 Years work experience
Jason Consolo

Sales Manager

Greenlight Professional Services (GPS)

319 Littleton Road Suite 308

Westford, Ma 01886

Office: 877-562-4477
(Please contact us using the "Apply for this Job Posting" box below)

gpsnational.jobs.net
Required Language Skills:
  • English - Very good
Additional Information / Benefits
Jason Consolo

Sales Manager

Greenlight Professional Services (GPS)

319 Littleton Road Suite 308

Westford, Ma 01886

Office: 877-562-4477
(Please contact us using the "Apply for this Job Posting" box below)

gpsnational.jobs.net
Contact Information
Contact Name: Greenlight Professional Services
Contact Phone: 8775624477
Preferred method of contact: Email with CV via Application Box below.
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