Field Applications Scientist, -Content Imaging; HCI North America

JOB DESCRIPTION

Araceli’s platform is designed to enable high-speed, scalable, and data-rich cellular imaging
, empowering researchers in drug discovery and translational biology to generate actionable insights with unprecedented throughput and image quality. We are seeking an experienced, highly motivated and customer-facing Field Applications Scientist based in the Boston MA area and covering North America, who has a very high attention to detail, keeps customers first and is looking for a challenging and exciting new role.

It will serve as a trusted scientific partner to customers, ensuring successful implementation, workflow optimization, and long-term scientific value from Araceli’s solutions. This role requires a combination of deep domain expertise in cell biology and microscopy/imaging
, strong data analysis capabilities
, and a proven ability to operate effectively in a customer-facing, field-based environment
.

Customer-Facing Scientific Support

• Serve as the primary scientific contact for prospects and customers using Araceli’s Endeavor HCI platforms
• Conduct on-site and virtual portfolio training, and application onboarding
• Assist in optimizing, and troubleshooting cell-based imaging assays (e.g., phenotypic screening, organoids, co-culture systems) tailored to customer use cases (drug discovery, target validation, translational research)
• Support end-to-end workflows including sample prep, staining, acquisition, and analysis

Applications & Workflow Development

• Provide expertise in image analysis pipelines
  , including segmentation, feature extraction, and data interpretation via our Clairvoyance and Claire
  
  RT software packages
• Advise on experimental design, controls, and statistical robustness for screening assays
• Contribute to development of application notes, protocols, and best practices
• Engage and partner with Product Management across hardware, software and consumables to support our customers in 2-D phenotypic screening and LIVE cell imaging projects

Software & Data Analysis

• Train customers on Araceli software platforms for:
  • Image acquisition and analysis
  • AI/ML-based image analysis (if applicable)
  • Data visualization and reporting
• Troubleshoot software workflows and collaborate with engineering/product teams on improvements
• In conjunction with service, support integration with LIMS and automation
• Support data pipelines, or downstream analytics tools

Pre-Sales & Commercial Support

• Partner with Sales to deliver technical presentations, demos, and evaluations
• Support proof-of-concept studies and customer pilots in conjunction with the Applications Scientific team internally
• Translate customer needs into tailored solutions involving instruments, consumables, and workflows
• Contribute to competitive positioning and technical differentiation

Post-Sales Success & Account Growth

• Ensure high customer satisfaction and successful adoption of Araceli platforms, starting with the first touch point at training
• Identify opportunities for expanded usage (new assays, consumables, software modules)
• Act as the voice of the customer, feeding insights back to Product, Marketing, and R&D

Internal Collaboration

• Work cross-functionally with:
  • Sales & Marketing (customer engagement, demos)
  • Product & Engineering (feedback, feature requests)
  • R&D (application development and validation)
• Participate in trade shows, conferences, and workshops

Required Qualifications

• B.S (with significant experience), M.S., or Ph.D. in Cell Biology, Molecular Biology, Bioengineering, or related field
• 3+ years of relevant experience in:
  • High-content imaging / high-content screening (HCI/HCS)
  • Cell-based assay development
• Experience supporting commercial instruments in a customer-facing role (FAS, Applications Scientist, or similar)
• Hands‑on experience with imaging platforms (e.g., confocal, high-throughput microscopy)
• Strong background in fluorescence imaging, staining, and assay optimization
• Experience with image analysis software (e.g., Cell Profiler, SIMA, Image
  
  J/Fiji, Harmony, Columbus, or similar)
• Willingness to travel 50–70% across North America
• Strong customer support skills; secondary benefits of “soft selling skills”
• Exceptional…