Service Cashier​/Appointment Coordinator | Cadillac

Description

Larson Cadillac is hiring a Service Cashier / Appointment Coordinator to support our service department and help create a professional, welcoming experience for every customer.

This full-time position is ideal for someone who enjoys working with people, staying organized, and supporting a fast-paced team environment. As one of the first points of contact for customers, you'll play an important role in delivering the level of service and professionalism customers expect from a luxury automotive brand.

If you're dependable, detail-oriented, and take pride in providing excellent customer service, we'd like to meet you.

• Welcome customers and provide a professional first impression
• Process payments accurately and balance daily transactions
• Schedule and coordinate service appointments
• Communicate service appointment details and expectations with customers
• Support service advisors and department operations with administrative tasks
• Maintain accurate customer and appointment records
• Assist with general front desk and customer service responsibilities

• $39,000–$44,000 annual pay
• Full-time schedule
• Paid training and onboarding support
• Professional dealership environment
• Employee discounts on vehicles, parts, and service
• Opportunities for growth within Larson Automotive Group
• Supportive team atmosphere

• Strong customer service and communication skills
• Professional and positive attitude
• Organized and detail-oriented work style
• Ability to multitask and prioritize responsibilities
• Reliable attendance and punctuality
• Comfortable working in a fast-paced environment
• Previous cashier, receptionist, administrative, or customer-facing experience is helpful but not required

• Luxury Brand Environment - Work with a team dedicated to delivering an exceptional customer experience that reflects the Cadillac brand.
• Team-Focused Culture - Join a supportive team that values professionalism, collaboration, and customer satisfaction.
• Growth Opportunities - Build valuable customer service and dealership experience with opportunities for advancement within Larson Automotive Group.

• Medical Insurance with a $0-cost employee plan option (after 60 days)
• Optional Dental & Vision Insurance
• Company-Paid Life & AD&D Insurance ($10,000 Life / $40,000 AD&D)
• Additional Coverage Options – Supplemental life, LTD, accident, hospital indemnity & pet insurance
• 401(k) with Company Match – 50% match on the first 4% contributed
• Paid Time Off starting day one + six paid holidays annually
• Employee Assistance Program (EAP) &
  KOFE Financial Wellness Program
• Employee Vehicle Purchase Program with discounts across all Larson brands

At Larson Automotive Group, we believe great results come from strong leadership and empowered teams. We are committed to creating a respectful, inclusive workplace where professionals are trusted, supported, and given room to lead. We proudly provide equal employment opportunities and operate with fairness, integrity, and accountability—because that’s what family means to us.

We're actively interviewing qualified candidates for this full-time opportunity.

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
• Basic mathematical aptitude
• Clear and concise communication skills
• Customer service experience
• Ability to independently problem solve.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.