Operations & Mgmt Consultant - Ses

Requisition No
: 876434

Agency
:
Department of Education

Working Title
: OPERATIONS & MGMT CONSULTANT I - SES -

Pay Plan
: SES

Position Number
:

Salary
: agency to update

Posting Closing Date
: 06/12/2026

Location
:
Tallahassee, Florida

Operations and Management Consultant I – SES

• Provides front desk coverage for the Bureau of Personnel; greets and assists employees and visitors; answers the main phone line for the Bureau and routes calls to the appropriate staff, within the Bureau and throughout the Department.
• Prepares, processes, and maintains personnel files and administrative records.
• Serves as the Personnel file room manager; maintains secure, confidential, and organized filing systems; performs quarterly audits of personnel files; performs records retention functions; ensures compliance with legal and regulatory standards.
• Receives, tracks, and processes public records requests, employment verifications, file review requests, and related documentation; reviews documents to ensure any confidential or exempt information is redacted and all steps have been completed accurately and timely; maintains accurate records and logs of requests.
• Receives, sorts, and distributes incoming mail and correspondence. Responds to routine inquiries and provides administrative support to the Bureau.
• Manages, monitors, and tracks the Corr Flow correspondence for the Bureau. Prepares responses or forwards correspondence to the appropriate staff person for response; obtains proper approval where necessary.
• Performs data entry and prepares a variety of correspondence, reports, spreadsheets, and other documents.
• Maintains office supply inventory; ensures the office is adequately stocked and purchases supplies through the state’s purchasing system as needed.
• Acts as the Bureau’s Property Custodian; ensures equipment is inventoried, maintained, accounted for and dispositioned appropriately.
• Serves as the Bureau’s Floor Warden, attends safety meetings and assists with the coordination of emergency evacuation procedures.
• Submits requests for general housekeeping and maintenance activities as needed.
• Adheres to agency policies, procedures, attendance requirements, and professional workplace standards.
• Assists with special projects and performs other related duties as assigned.

• Ability to communicate effectively including verbal and written communication.
• Experience with Microsoft Office (Excel, Word, SharePoint, One Drive).
• Previous administrative, clerical, or customer service experience.
• Ability to handle confidential information professionally.
• Professional demeanor and customer service skills.
• Ability to work independently and as part of a team.

• SB 1310:
  Substitution of Work Experience for Postsecondary Education Requirements.
• A bachelor’s degree from an accredited college or University can substitute for 4 years of direct experience.

• State Group Insurance coverage options (health, life, dental, vision, and other supplemental options).
• Retirement plan options, including employer contributions.
• Nine paid holidays and a Personal Holiday each year.
• Annual and Sick Leave Benefits.
• Student Loan Forgiveness Program (Eligibility required).
• Flexible Spending Accounts.
• Tuition Fee Waivers (Accepted by major Florida colleges/universities).
• Ongoing comprehensive training provided.
• Career Growth.
• Maternity and Parental Leave Benefits.
• Enhanced professional environment.

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. Applicants must provide their Social Security Number to conduct required verifications. Level 2 screening shall include fingerprinting, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Verification of Selective Service registration will be conducted prior to hire.

Laishka Popoca,