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Receptionist​/Greeter

Job in Fort Myers - Lee County - FL Florida - USA , 33912
Company: MarineMax
Contract position
Listed on 2021-03-15
Job specializations:
  • Administrative/Clerical
    Office Administration, Receptionist
  • Customer Service/Help Desk
Job Description & How to Apply Below
OVERVIEW: The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department.

KEY TASKS:

* Answer all incoming calls and forward them to the appropriate party
* Meet and greet customers. Have new customers complete a customer information card.
* Project a professional and service-oriented image to all customers
* Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support
* Provide support to the all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting
* Input information into customer databases
* Attend and assist with the preparation of boat shows and other off-site promotional events
* Process all outgoing mail and sort and distribute incoming mail.
* Actively participate in boat shows and other off-site promotions such as Getaways!.
* Assist with the scheduling of guests for Getaways! trips.

KEY RESULT AREAS:

* Internal/external customer enthusiasm
* Professional telephone and face-to-face contact with all customers and team members
* Maintaining a positive image of MarineMax
* Accurate and timely completion of all paperwork
* Successful boat shows, Getaways! trips, and other off-site promotional events
* Accurate database management
* Timely and accurate completion of all administrative tasks
Position Requirements
Less than 1 Year work experience
 
 
 
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