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Technical Support

Customer Insights Analyst — CX & VoC Data Storyteller

Job in Fort Wayne, Allen County, Indiana, 46804, USA
Listing for: Parts Town
Full Time position
Listed on 2026-05-07
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 72617 - 94301 USD Yearly USD 72617.00 94301.00 YEAR
Job Description & How to Apply Below
A leading parts distributor in the United States is seeking a Customer Insights Analyst to enhance their Voice of the Customer program. The candidate will translate customer feedback into actionable insights, manage CX platforms like Qualtrics, and support cross-functional teams. The ideal profile includes strong data storytelling abilities with 3+ years in customer insights, hands-on experience in analytics tools, and a knack for translating complex data into clear recommendations.

The role offers a salary range of $72,617.47 – $94,301.86 annually and comprehensive benefits.
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