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Trainer Sot

Job in Fort Worth - Tarrant County - TX Texas - USA , 76102
Company: Qualfon
Full Time position
Listed on 2021-04-09
Job specializations:
  • Teaching
    IT Trainer, Teacher Training, Training Consultant, Learning Specialist
  • Education
    Learning Specialist
Job Description & How to Apply Below
Job Summary

Main Objectives and Duties:

1. Training delivery / facilitation

* Delivers training program to New Hires rior endorsement to Nesting.
* Answers all questions in a timely manner.
* Ensures training rules and regulations are strictly followed.
* Provides coaching on specific areas of the trainee.

2. Setting of Training Expectations

* Provides overview of the training flow and encourages total participation and interaction.

3. Participation in Training Design

* Suggests new ideas to improve training programs and delivery.

4. Training needs assessment

* Identifies problem or need of the trainees and the training program and seeks solutions to improve
* learning and overall performance.
* Participates during program evaluation.
* Monitors agent performance as a collaborative effort with the assigned mentor.

5. Reports

* Compiles training reports.
* Keeps training documents (quizzes, exam links and manuals) for internal and external audits

6. Meetings and Conferences

* Attends calibrations, meetings and conference calls over the phone.

7. Information Dissemination and Escalation

Area of expertise (Skills)

* Bachelor's degree (BA or BS) from an accredited four-year college or university and three to five years of related experience. An equivalent combination of experience and education may be considered.
* Acts as Subject Matter Experts on a specific area of support.

Other Skills and Experiences (Min)

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