Desktop Engineer​/Support-Frankfort

We are seeking a skilled Desktop Engineer/Support with hands-on experience in installation, troubleshooting, and repair within Windows-based environments. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide timely support to end users.

Here are some of the specific details:

Job Title:
Desktop Engineer/Support - Frankfort, KY.

Location:
Frankfort, KY.

Duration:
Long term indefinite Contract

Status :
Onsite

Job Description

The cabinet Information Technology Branch seeks an individual to serve as a Desktop Engineer/Support Technician. CABINET is seeking one contract position for a Desktop Engineer/Support in the Information Technology Branch's Field Support Section.

Hours:
8 am - 5 pm (the position will have a desk at 1266 Louisville Road, Frankfort). The position requires physical work on equipment in the Frankfort CABINET locations. Travel away from Frankfort will be necessary, and a CABINET IT Pool vehicle will be provided.

Key Responsibilities:

• Main responsibility is to administer CABINET Desktops, Notebooks, and Mobile Data Terminals (and accompanying equipment).
• Hardware and software support, including specialized law enforcement software and devices.
• Assist with IT equipment in CABINET cruisers.
• Work with vendors for support on workstation issues.
• Coordinate with Tier 1 and 3 personnel on support issues
• Work with the IT Ticket System
• Performs other tasks and duties as assigned or needed by the agency.

Preferred Knowledge/Skills/Abilities:

• Windows desktop operating systems support client hardware and software, including Office 365 applications
• Troubleshooting skills
• Ability to work in a team atmosphere
• Ability to create technical documentation
• Provide Tier 2 support to other personnel in the IT Branch
• Ability to receive training and retain new knowledge
• Ability to be professional and courteous

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at

Naveen Kumar

Jr. IT Recruiter