Technical Supplier Governance Lead

Overview

At Banner Life Insurance Company, we lead with heart and ambition. Every day we transform purpose into progress, guided by an unwavering commitment to be better for our customers, clients, and communities, not just today but long‑term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting‑edge solutions that support those we serve, ensuring we are here for you, here for good, and striving for better.

The Technical Supplier Governance Lead supports the governance and performance oversight of technical third‑party suppliers supporting the Transformation & Technology organization. This role is responsible for maintaining processes that monitor supplier performance, contract alignment, operational risk tracking, and financial oversight of technical engagements. The position works closely with engineering, infrastructure, digital product, delivery, finance, and procurement partners to ensure supplier performance supports delivery commitments, operational stability, and modernization initiatives across the Transformation & Technology portfolio.

Operating within the Technology Governance & Excellence Office (TGEO), the role contributes to the department’s governance framework by maintaining consistent oversight, clear accountability, and disciplined performance monitoring for technical supplier engagements.

• Establish and operate governance processes for monitoring technical supplier performance across Transformation & Technology programs and operational services.
• Develop and maintain vendor performance scorecards and reporting frameworks to track supplier delivery, service reliability, and operational commitments.
• Coordinate periodic supplier performance reviews with internal technology leadership.
• Serve as a central coordination point for technical supplier performance visibility within Transformation & Technology.

• Maintain visibility into technical vendor contracts, statements of work, and renewal timelines supporting technology initiatives.
• Partner with Finance to track vendor spend against approved budgets and contract terms.
• Review invoices and vendor cost allocations to ensure alignment with contracted services and approved technology budgets.
• Monitor contract utilization, engagement aging, and upcoming renewal obligations.
• Provide input to technology leadership regarding supplier performance and contract renewal considerations.

• Review and validate vendor invoices to ensure alignment with contractual terms, statements of work, and approved budget allocations.
• Confirm that billed services, hours, and deliverables correspond to contracted engagements and approved work requests.
• Coordinate with Finance and Accounts Payable to ensure accurate cost center allocation and timely invoice processing while maintaining clear financial governance controls.
• Monitor vendor spend against approved Transformation & Technology budgets and identify discrepancies, anomalies, or trends requiring investigation.

• Develop governance dashboards and operational reporting to provide visibility into supplier performance, delivery risk, and contract utilization.
• Support recurring governance forums by preparing reports, analysis, and briefing materials for leadership review.
• Track action items and remediation plans associated with supplier performance issues.

• Maintain documentation supporting supplier oversight activities and governance processes.
• Partner with internal audit, risk, and compliance teams to support evidence gathering related to technical supplier engagements.
• Ensure vendor oversight practices align with internal control standards and corporate governance policies.
• Assist in maintaining documentation required for regulatory and internal audit reviews.

• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field, or equivalent professional experience.
• 5+…