Admin - Account Manager

The Account Manager is responsible for managing client relationships, executing programs, and achieving revenue and gross margin goals. The uniform team focuses on uniform allocations, distributions, and special projects as needed, ensuring client satisfaction. The Account Manager reports to the Business Manager.

• Point-of-contact between client and 81
  
  Eighty team, delivering a high-level of customer service to ensure ultimate customer satisfaction
• Leads client facing calls and in-person meetings, traveling as needed
• Partners with Business Manager to develop line plans, manage open to buy, and manage inventory position
• Provides direction and lead collaborative strategy with merchandiser, marketing coordinator, e-commerce manager, and production coordinator on product offerings and client requests
• Ensure accurate and timely execution of programs from initial request to delivery
• Achieve annual or seasonal-based revenue goals while hitting profit margins
• Tracks routine sales reporting for clients and uniform business
• Seeks new opportunities to grow the business with assigned clients
• Partners with Business Manager to plan annual sales budgets

• 3+ years of account management experience
• 1-2 years of retail buying and/or planning experience
• Demonstrates critical analytical skills
• Proven ability to create strong client relationships
• Proven ability to problem solve and think strategically
• Ability to prioritize and manage multiple tasks/assignments