Carts Attendant

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It is the perfect fit if you want to contribute, grow, and share.

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, and elevate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in FSHO, provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture embraces the diversity of co‑workers and customers.

At IKEA it’s all about our customers, and in Customer Relations we build and retain long‑lasting relationships with new and existing customers in a multichannel retail environment.

We set up services, gather feedback, and make things right, connecting with people by listening to their personal needs and creating genuine interactions.

• Generous paid time off, holiday, and sick time
• Wisely Pay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• Kinder Care tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work minimum 20 hrs/wk)
• A fun and inclusive work environment

Pay rate: $17.50 per hour.

Job type:
Permanent, Part‑time (12–20 hours per week).

Hours:

Must be able to work retail hours based on the business needs of the location, including weeknights, weekends, and holidays.

Eligibility:
Benefits available to eligible, regular co‑workers (part‑time and full‑time).

• Physical demands:
  Lifting up to 50 lbs and walking frequently.
• Working conditions:
  
  Outdoor 50% of the time.