Setup​/Delivery Technician

Description

Offix is a world‑class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. We are currently hiring for a Set‑Up/Delivery technician in Metropolitan Area. This is a full‑time position. We provide office technology solutions throughout the DMV metro area and need someone to help our delivery and installation team.

• Set‑up, deliver and install office equipment for customers.
• Schedule installation and verify requirements.
• Assist with refurbishing equipment as needed.
• Read and interpret specifications and schematics to determine machine settings, adjustments, installation and assembly.
• Diagnose office equipment issues using a variety of testing devices and background knowledge.
• Communicate with operators to determine problems prior to call or onsite visit.
• Write thorough and legible service reports.
• Troubleshoot repair job ensuring equipment has effectively been repaired.
• Accurately document all information.
• Understand Offix’s service procedures, company policies and protocol with an excellent ability to follow through.
• Perform other duties as assigned.

• High School diploma – Vo Tech Graduate/Tech School Diploma or equivalent is a plus.
• Valid driver’s license with a clean driving record.
• Must pass a DOT physical (company paid).
• Maintain a business‑like appearance at all times.
• Strong customer service skills.
• Strong relationship management skills with customers and personnel within the organization required.
• Strong organizational and troubleshooting skills.
• Must have strong ethics and work as an effective, collaborative team member.
• Ability to work under stress/pressure to meet deadlines and financial objectives.