Job Description & How to Apply Below
Position: Admissions Professional - Southwest Endoscopy
Southwest Endoscopy located in Gilbert, AZ is looking for a Front Desk Admissions professional who can interact well with patients, patient's families, doctors, fellow employees and vendors. This is a fast paced environment that is driven to reach the highest quality and patient satisfaction outcomes.
Greets patients at check-in. Answers incoming phone calls in a profession manner
Schedules office appointments for patients
Verifies demographics and insurance with patient at each visit
Collects copays, coinsurances, and deductibles on scheduled appointments
Communicates with patient regarding wait time and status of Providers
Checks voicemail, returns messages and routes voicemail messages to correct recipient if needed
Collects and distributes mail on a daily basis
Understands and maintains adherence to HIPAA/OSHA regulations
Minimum 1-2 years of hospital or medical office experience required.
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the center as a whole.
Must be detail oriented.
Must be able to communicate verbally and non-verbally in a professional manner.
Ability to promote positive relationships with patients and staff.
Must know insurance verification and collection processes.
Must have problem solving and decision making skills.
Must demonstrate excellent phone etiquette and exceptional customer service skills.
Less than 1 Year
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