Housing Administrator; Advice Services

Job Overview

We have a great opportunity for the right person to join our Advice Services team at Southside Housing Association. We are a friendly, forward thinking organisation that values innovation, flexibility and positive communication. Our commitment is to deliver high quality services supporting our community. If you like to work in a fast moving environment with a varied workload and have excellent communication and problem solving skills this could be for you.

We are looking to recruit a full time Housing Administrator (Advice Services) to provide an exceptional front line reception service to our customers and contractors at our Shields Road sub office and provide administrative support to the Advice Services Team. The successful candidate will be an enthusiastic, self motivated individual, passionate about doing the right thing. The ability to work in an ever changing environment with competing pressures is necessary, and the successful candidate will be a team player with a "can do" attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

A competence in using IT packages will be required.

• A supporting statement of no more than 500 words
• Completed Equalities monitoring form

The Association is an equal opportunities employer.

• Hours of Work: 35 hours a week.
• EVH Grade: 4 (Points 9-12) £27,068 - £30,610 as of 01.04.2026
• 40 days leave (inclusive of statutory leave)
• Defined Contribution Pension Scheme

Full Time