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Senior Customer Complaints Specialist - Resolution & Trust
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-06-04
Listing for:
Optical Express Group
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Optical Express Group in Glasgow is seeking a Senior Customer Complaints Executive responsible for managing and resolving customer complaints with empathy and professionalism. The role focuses on ensuring every customer feels valued while maintaining the company's high standards of service.
A successful candidate will have over 5 years of experience in customer service and complaints resolution. The position promises a modern work environment and notable benefits including free laser eye surgery and annual leave.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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