Showroom Host: Customer Experience

Location: Glasgow

Franchise: BMW & MINI

An exciting opportunity has arisen for a full time Showroom Host based at our Douglas Park Centre in Glasgow. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments.

Candidates must be able to demonstrate exceptional customer service and have an approachable manner.

• Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome.
• Handle all internal and external telephone enquiries promptly and politely.
• Be responsible for Sales Administration duties, supporting your Sales team and also the Service team.
• Keep up to date with knowledge of the brand and products.
• Deliver excellent customer service in all that you do.

• Competitive Salary.
• 30 days holiday.
• BEN Automotive Assistance Program.
• Refer a friend scheme.
• Attractive discounts when purchasing new and used cars.
• Subsidised car leasing scheme accessible to you and your family.
• Access to the Company Pension Scheme.
• Colleague Introductory Scheme.
• Industry leading discounts on purchases on new and used cars.
• Death in service benefit.
• Discounted Servicing.
• Subsidised car purchase scheme.
• Employee Assistance Programme.
• 24/7 remote GP.
• Medical second opinions.
• Unlimited mental health support.
• Physiotherapy help and advice.
• Savings and discounts on shopping.
• Financial and legal support.
• Wellbeing assistance.