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Tier 2 IT Support Specialist – Onsite

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Applied Innovation
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Tier 2 IT Support Specialist – Onsite, Growth & Benefits

Applied Innovation is seeking a Tier 2 IT Support Specialist in Grand Rapids, Michigan, focused on providing exceptional customer service to technology clients. In this role, you will troubleshoot and resolve technical issues professionally and efficiently, manage IT environments, and support Tier 1 technicians.

The ideal candidate should have strong technical skills, experience in IT support, and a commitment to delivering amazing client experiences. This role offers competitive pay and a comprehensive benefits package.

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