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Technical Support HelpDesk/Support

Repair Support Agent: Troubleshooting & Customer Care

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: SMS Infocomm
Full Time position
Listed on 2026-04-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Grapevine, Texas is seeking a Rescue TSM Agent. The role involves providing customer support via phone and email for repairs, troubleshooting issues, and ensuring positive customer interactions. A high school diploma and intermediate Excel skills are required. Candidates should be detail-oriented with excellent communication and problem-solving skills. The position involves sitting for extended periods and may include lifting items up to 25lbs.

The company promotes a diverse and inclusive work culture.
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