CVB Venue Event Assistant; PT​/CAS

Provides operational and guest service support for events hosted at Convention and Visitors Bureau (CVB) venues, including the Grapevine Convention Center, Palace Arts Center, Fairway Events Center and Grapevine Main. Assists with event setup and breakdown, guest services, ticketing, catering, concessions and audiovisual support while working closely with Event Coordinators and clients to ensure events are executed smoothly and guests receive an exceptional experience.

Assist with maintaining the cleanliness, organization, and readiness of event facilities before, during, and after events.

• Ability to work well with people.
• Must have good oral communication skills and be able to deliver excellent customer service.
• Ability to work flexible schedules as needed for weekends, evenings, holidays, special events and programs.
• Ability to understand and follow oral and written instructions.
• Ability to use iPad and perform basic math functions.
• Must be able to lift 45 lbs. and work inside and outside in all kinds of weather as required.
• Must have the physical ability to set up and tear down tables/chairs and partitions, along with cleaning of all facilities.
• Must have good communication and interpersonal skills, tact, patience and courtesy.
• Must enjoy working with the public in a hospitality atmosphere.
• Must have reliable transportation.
• Must be able to work for long hours and stand for extended periods of time.

• Minimum age 18.
• Knowledge of audio visual equipment and food and beverage experience preferred.
• Hotel and supervisory experience preferred.
• Must be willing to work irregular schedule.
• Must have or be able to obtain a food handler’s certification within 30 days of hire date or promotion and maintain during employment.
• Must pass a Federal/National criminal background check and credit check.
• Must pass a pre‑employment basic physical, drug screen, and a functional assessment screening (Level
  1).

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors. There will be occasional exposure to outdoor weather elements as the position requires working outdoors during CVB sponsored events throughout the normal course of the year.

The physical demands described here are…