Regional People & Culture Business Partner

Regional People & Culture Business Partner What You’ll Do

As a Regional People & Culture Business Partner, you will Partner with the Head of Sales (HOS) and P&C colleagues across the region to provide subject matter expertise, consultative services and trusted advice that influences and enables the delivery of the business strategy through an amazing colleague and customer experience. As a leader, the Regional People & Culture Business Partner will lead and develop Area P&C Business Partners to embed people practices that drive the business strategy and the development of high performing teams.

Act as a trusted advisor to the Retail Head of Sales and P&C function to deliver an aligned business and people strategy for your region. Provide strategic and consultative advice and insights on the people agenda, process, and best practice across the Region to the Retail Leadership Team and Area P&C Business Partners. Collaborate effectively with the P&C Leadership Team and COEs to build solutions and enable a consistent and quality delivery of the P&C agenda in country, with particular focus on:

• Review the effectiveness of recruitment strategies for stores, challenging the Area BP team on root cause, patterns, and trends.
• Partner with the HOS and relevant COEs to agree solutions and support for market attraction and retention challenges.
• Support the Recruitment and assessment process for senior retail roles.
• Role model and recognise great leadership behaviours that attract, engage, and retain talent across the region.
• Partner with the HOS on the interpretation of engagement survey results, driving a shared understanding of the priority areas and setting the expectations for teams on effective listening, communication, and robust action plans.
• Take a lead role in embedding and monitoring company engagement and well-being initiatives across the Region.
• Develop and encourage the growth of the Primark Culture, protecting and evolving the Primark DNA.

• Provide trusted advice, support and coaching to guide and build confidence in Retail Leaders and Area P&C BPs on performance management processes including Make Your Primark (MYP), talent reviews, indicators of potential, calibration, delivering feedback and managing difficult conversations.
• Coach, develop and provide feedback to the Area P&C BPs on the performance and impact in driving the P&C Strategy and Purpose, positively influencing the Colleague experience, and driving people performance and progression.
• In collaboration with HOS drive MYP process and completion rates across the region.
• Take a lead role in delivering an objective calibration process, challenging assessment, results, and consistency of the MYP, talent review and succession planning process for Retail Management roles up to Area Manager level.
• Partner with the HOS to share results and recommendations with the Vice President, P&C.
• In partnership with the HOS regularly review structures to facilitate an equitable distribution of high performing talent (domestic and cross-border) up to Area manager level, including the development of a robust succession / talent pipeline plan and action to address underperformance.
• Support the Area P&C BPs as they partner with Area Managers to identify training needs and collaborate with COEs on solutions that enable our Store teams to reach their potential.
• Develop the Area P&C BP capability to operate as a trusted coach and advisor.
• Partner with the VP, People & CUlturre and L&D COE to agree learning support for the Business partnering and Store P&C teams to enable high performance and progression.

• Coach and develop Area P&C BPs and HOS in their role in advising / managing complex colleague relations (CR) matters and be an escalation path for issues they cannot resolve.
• Liaise with the CR COE team and external legal advice as required to resolve complex cases.
• Provide insights and coaching to the HOS to create and sustain a positive and inclusive culture and progressive CR environment.
• Support the Area P&C BPs to develop strategies and tactical plans to address any…