Cashier, Retail

Base Pay

Minimum base pay $15.00 per hour with higher starting pay based on experience.

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers provide excellent customer service through greeting, checking out, handling returns, performing basic cash office functions and delivering an exceptional experience.

Full‑time and part‑time positions available.

• Greet customers in a helpful and courteous manner.
• Connect with customers, ask about projects, recommend products and excite them about their purchase.
• Provide above‑and‑beyond customer service and exceed expectations.
• Demonstrate compliance with safety processes and company core values.
• Process checkouts using the POS system.
• Process refunds and exchanges per guidelines.
• Open and close registers and follow cash acceptance procedures.
• Answer the telephone per guidelines.
• Stock, tag, display merchandise and create price tags and signage.

• 18 years or older.
• Basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Medium work: ability to exert 20‑50 lbs occasionally, 10‑25 lbs frequently, and up to 10 lbs constantly for lifting, carrying, pushing, pulling, or moving objects. Requires use of hands and fingers, occasional standing, walking, reaching, climbing, kneeling, crouching, or crawling.

Bonus opportunities, career advancement, 401k with company match, Employee Stock Purchase Plan, Referral Bonus Program, medical, dental, vision, life and other insurance plans (subject to eligibility), paid vacation and sick time, paid holidays, personal holiday, volunteer time off starting Day
1.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or any class protected by applicable federal, state, or local law. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.