Operations & Maintenance Technician

This is a hands-on technical role for someone who wants to keep the lights on in some of the most beautiful and remote corners of the Western US - and help build the foundation of a modern O&M department while doing it.

As an Operations & Maintenance Technician (OMT), you will be on the front line of monitoring,maintaining, and troubleshooting our deployed microgrid fleet.

You'llwork across solar PV, battery energy storage, generators, inverters, and controls;you'lltravel to scenic remote sites; andyou'llpartner directly with our engineering, field services, and project management teams to keep our near-100% reliability record intact.

We are growing our service department and standingupthe systems, processes, and partnerships that will support a much larger fleet over the next few years. If the idea of helping shape an O&M program from the ground up - not just executing an existing one - excites you, we want to hear from you.

Key Responsibilities:

Operations

• Develop a deep understanding of each system's behavior, proactivelyidentifyemerging issues, and coordinate corrective action with field services and engineering.

• Identify opportunities to improve processes, response times, and SLA performance - and help build the SOPs that scale them across the fleet.

• Help uphold our 99.7% power reliability record and contribute to department profitability.

System Maintenance

• Coordinate and conduct routine maintenance (typically bi-annual) covering inverter, PV, BESS, generator, structural, and mechanical systems.

• Serve as the primary point of contact and coordinator for third-party service providers and regional subcontractors.

Documentation & O&M Program Development

• Maintain accurate, audit-ready records of all service activity - installation, maintenance, repairs, and incidents.

• Generate work orders, hazard analyses, field service reports, incident reports, and customer-facing performance reports.

• Help build out and improve our CMMS and documentation tracking system, including PM checklists, asset registries, and spare parts inventory.

• Contribute to the standardization of O&M templates, escalation playbooks,androot cause analysis workflows as we scale the department.

Troubleshooting & Response

• Respond promptly to alerts and service calls during on-call rotations and triage issues remotely where possible.

• Analyze SCADA/monitoring data, system logs, and diagnostic outputs to resolve technical problems efficiently.

• Mobilize to site orassistfield crews when complex issues require hands-on resolution.

Customer Support

• Prepare reports and updates for monthly performance reviews and contract milestones.

• Translate technical concepts intoclear languagenon-technical stakeholders can act on.

Installation & Commissioning

• Support installation, commissioning, and repair of microgrid components as needed - PV, BESS, generators, controls, and networking.

Cross-Functional Collaboration

• Bring real-world field feedback back to product and engineering to drive design improvements.

• Ensure compliance with industry standards, safety regulations, and project specifications throughout the asset lifecycle.

Required Qualifications:

• Technical diploma, renewable energycertifications- or equivalent field experience.

• Hands-on experiencemaintainingand troubleshooting electrical systems.

• Working knowledge of AC and DC electrical systems, power electronics, and Modbus /CANbusdevices and control systems.

• Familiarity with renewable energy technologies including solar PV, battery energy storage, and generator systems.

• Strong analytical and problem-solving skills, with a bias toward documenting and standardizing what works.

• Comfortable with Microsoft 365, cloud-based project management software, and real-time communication tools.

• Excellent written and verbal communication
  -you'llbewritingreports a customer will read.

• Willingness and ability to travel to project sites across the Western US (minimum 50%).

• Valid driver's license and clean driving record.

Preferred Qualifications:

• Experience with SCADA, or third-party monitoring platforms

• Familiarity with Battery Management Systems (BMS) and Energy Management Systems (EMS) on commercial-scale storage.

• Comfort performing root cause analysis (RCA)

• Experience managing spare parts inventory, RMAs, and warranty claims with OEMs.

• Working knowledge of LAN/WAN networking, cellular gateways, VPNs, and remote-site connectivity.

• Familiarity with NEC, NFPA 70E, and NFPA 855 (energy storage) code requirements.

• Prior experience inside an EPC, IPP, or asset-management organization thatoperatesa distributed renewable fleet.

• Experience tracking and reporting on performance guarantees,availability
  
  SLAs, and uptime metrics tied to PPA, FSA, or MSA contracts.

• OSHA 10 / 30, NFPA 70E, First Aid / CPR, or other relevant safety certifications.

• Certified Energy Manager (CEM).

• Manufacturer training on commonly deployed inverters or BESS platforms (SMA, Sol-Ark, Schneider, Tesla, etc.).