Southern Recreation & Leisure Services - Customer Service Representative - Seasonal​/Year-Round

Description

The Department of Parks and Recreation, Prince George’s County Southern Recreation and Leisure Services Division, is looking for talented people to join our team. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities.

For more information about the Seasonal Hiring process and application status for Prince George’s County Parks and Recreation, please contact Joelle Edmond () or Brenda Miller ().

• Responding to inquiries in person, and by phone
• Processing program registrations, memberships, and facility reservations
• Handling payments and basic recordkeeping
• Assisting with administrative tasks and daily facility operations
• Ensure safe, welcoming, and customer‑focused environment while supporting staff, programs, and events across the division

All selected candidates must display excellent customer service skills. Requires periods of standing, frequent walking, repeated bending, stretching, or reaching. Minimum age of 18.

• High School Diploma/GED
• First Aid, CPR, and AED certifications (training classes available)

• Strong communication and interpersonal skills
• Ability to work with others and be part of a team
• Strong attention to detail and organizational skills
• General cleaning of buildings

• Variety of shifts available, which may include evenings and weekends, depending on schedules and events.

• Indoors and outdoors, sometimes during varying weather conditions.

• Employment is contingent upon a favorable background check.
• May be subject to medical, drug and alcohol testing.

The Maryland‑National Capital Park and Planning Commission (M‑NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non‑merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at 301‑454‑1411. (Maryland Relay 7‑1‑1) M‑NCPPC will make all efforts to reasonably accommodate you.

This is a summary of benefits extended to all Seasonal employees of the M‑NCPPC. This is for informational purposes only and is subject to change.

• Medical
  • Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan
  • United Healthcare Select Plan (EPO)
• Prescription: CVS Caremark Prescription Plan

• Credit Union
• Sick Leave Benefits

For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at benefits or 301‑454‑1694.